Who We Are
PCIT Technology Solutions' Managed Services allows small and medium sized companies in Arizona to leverage the same kinds of technology as much larger companies without the big financial commitment. We can take care of all your security, monitoring, patch management and professional services needs so you can focus on what matters – your core business.
Your day to day
Troubleshoot various client issues via remote support technologiesProject planning, coordination and vendor managementConfigure and troubleshoot Office applications (all versions)Configure and troubleshoot VMWare host serversInstall, Configure, manage and troubleshoot Active Directory, to include users, groups and OU'sTroubleshoot Firewall, Switches, VPN connections, and other network equipmentTroubleshoot Wireless Access Points and wireless client connectionsConfigure and troubleshoot Windows 7, 8/8.1, 10, 11Configure and troubleshoot Windows Servers (all versions)Configure and troubleshoot server services such as: DNS, DHCP, DFS, IIS, ISA, ISS, etc.Configure and troubleshoot digital certificate implementationsAdditional requirements that are not necessarily technical in nature include:Manage, track, and enter documentation for scheduled tickets in the queueDocument all activities related to tickets and any non-client related workConfigure and troubleshoot various medical and dental software and hardware systemsProvide support and perform activities relating to current or upcoming projectsFulfill weekend monitoring, after hours support or other activities as neededAble to perform complex tasks and projects with little direct supervision
Your ExperienceMulti-tasking, attention to detail, a strong work ethic, and a love for IT work are absolute requirements for this position.Ability to handle diverse situations on a daily basis is required, as is the flexibility to work extended hours as needed.This position requires technical skills, people skills, and an ability to track multiple tasks and client activities simultaneously.
Benefit Highlights
Competitive benefits package, including medical, dental, vision, and life insurance401k matchUnlimited Approved PTO after one year (2 weeks your first year)10 Holidays including your Birthday and a Floating Holiday!Gym reimbursementAmazon Prime reimbursement40 Hours for Volunteer TimePaid Maternity and Paternity leavePaid certificationsLearning and development programs