Responsibilities for this PositionLocation: USA NC Home Office (NCHOME)
Full Part/Time: Full time
Job Req: RQ180035
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
None
Clearance Level Must Be Able to Obtain:
None
Suitability: Public Trust/Other Required:
MBI (T2)
Job Family:
Systems Engineering
Job Qualifications: Skills:
Federal Government Contracts, Financial Systems, People Management, ServiceNow Platform
Certifications:
ITIL v3 - ITIL
Experience:
15 + years of related experience
US Citizenship Required:
No
Job Description:
We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs.
You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you'll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day. Our work depends on an Infrastructure Lead joining our team to support the Department of Health and Human Services (HHS) in Washington, D.C.
At GDIT, we put our people first. As an Infrastructure Lead supporting HHS, you will be trusted for the overall management and execution of the Infrastructure and Hosting services across the Program.
The program/portfolio scope includes hosting, administration, application development, operations and maintenance (O&M), and security and audit compliance. The financial systems environment utilizes a variety of tools and is hosted at Oracle Cloud Infrastructure (OCI) within the HHS-owned OCI tenancy, which is a Federal Risk and Authorization Management Program (FedRAMP) high environment. This will not only support its current financial systems and programs, but also provides flexibility to accommodate evolving financial management and information system security mandates/requirements.
In this role, a typical day will include:
Lead and manage direct report team leads and overall team.Manage financials for responsibility areas, including forecast and budget.Lead the Infrastructure and Hosting team services that enable the enterprise business applications (UFMS, FBIS and CFRS) and tools, managing the complete technology stack including network, operating system, databases, middle-tier and the application tier and availability in both the production and non-production environments.Architecture Support - activities to verify current and future architectures support the infrastructure services including design, acquisition and provisioning, capacity management, configuration management, availability management, service continuity management, infrastructure release management, and monitoring.System Capacity Planning - activities to conduct capacity reviews and conduct capacity resource planning to address current and future demands.System Performance Optimization - activities to verify systems meet required response and throughput requirements in the SLAs and optimizing system performance.Instance Management (Non-Production and Production) - activities to monitor and manage the availability and accessibility of UFMS, FBIS, CFRS environments and tools.Patch Management and Major Updates - activities required to analyze, test, and deploy patches and updates to keep the UFMS, FBIS, CFRS, and the tools environment current with the latest security and application patches and upgrades.Network Infrastructure Management - activities to identify and correct network related issues to production and non-production instances.Continuity of Operations - activities to execute continuity of operations and disaster recovery including Backups/Recovery, Clone, and Data refreshes (non-prod refreshes) for UFMS Portfolio and tools.Monitoring and maintenance of the entire technology stack (hardware, operating system, database, network & application) including tools.Managing the network connection from Trusted Internet Connection (TIC). WHAT YOU'LL NEED: Required Qualifications and Skills BS/BA or the equivalent and 10+ years' experience working in similar large-scale mission critical application environment.ITIL v3 Foundation or ITIL v4 Foundation certification.Experience supporting federal government customers.Proven skills in creating a vision, developing and executing plans to achieve the vision, and driving continuous improvement.Experience directing teams through the resolution of complex and inter-related activities and issues.Experience interfacing with senior level clients of an organization.Knowledge of ServiceNow ITSM and ITOM processes is desired.Candidate must be able to obtain and maintain a Public Trust clearance and must have lived in the United States at least three (3) out of the last five (5) years. Desired Qualifications and Skills: Previous experience leading or supporting an Oracle Federal Financials program.Knowledge and experience working with ServiceNow platform, specifically ITSM and ITOM.Project Management Professional (PMP) certification.ITIL Expert Certification. Attributes for Success Strong leadership skills, presence and the ability to challenge and assess processes and results, lead process improvement efforts and the implementation of solutions.Ability to lead solutioning and working sessions with our internal HIGLAS Team and our customer.Strong oral and written communication skills.Innovative and forward thinking.Strong analytical and organizational skills.Focus on metrics to measure results and improvements. WHAT GDIT CAN OFFER YOU 401K with company match.Customizable health benefits packages.Collaborative teams of highly motivated critical thinkers and innovators.Internal mobility team dedicated to helping you own your career.Rewards program for high-performing employees. Scheduled Weekly Hours:
40
Travel Required:
Less than 10%
Telecommuting Options:
Hybrid
Work Location:
USA DC Washington
Equal Opportunity Employer:
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
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