Position: High Volume Recruiter (call center hiring)
Location: Alpharetta, GA (Hybrid Schedule)
Duration: 12 months with a possibility of extension
Working hours: Standard 8:00 a.m. to 5:00 p.m. local time
Job Description:
Client is looking for:
* Client is looking for a passionate and consultative High-Volume Recruiter, Contract to support call center hiring in our Alpharetta, GA and Chandler, AZ locations.
* The primary responsibility of this role is to provide full-cycle recruitment for high volume openings at client, primarily in client call center locations.
* This candidate will successfully manage to set call center hiring plans/new hire class targets, as well as other roles at the centers, when call center classes are not active.
* They will manage to an excellent hiring manager and candidate experience, and standard high volume recruiter metrics.
* These roles are hybrid in nature, with some days onsite and some working remotely.
* Candidates should live within a commutable distance to our Alpharetta, GA and Chandler, AZ locations respectfully.
Candidate will be doing:
* Responsible for supporting full cycle recruiting for high volume/call center hiring for client call centers, as well as support other center roles, when call center classes are not active
* Successfully manage to call center hiring plans, backing up 8 weeks prior to the new hire start date.
Proactively identify roadblocks, when present, resolve them, ensure efficient recruiting process throughout.
* Provide thorough, proactive, and transparent communication and excellent customer service to key stakeholders to determine the effectiveness of recruiting plans
* Establish collaborative, customer-focused relationships with hiring managers/teams, and provide recommendations and best practices to improve the effectiveness and efficiency of the recruiting process
* Successfully manage to performance metrics for example: average hires per month, average time to offer/hire, hiring manager and candidate satisfaction, offer acceptance ratios, etc.
* Understand the client business model, organization, strategy, and drivers, and impart your knowledge of your client team functions in your conversations with candidates
* Be a self-starter, able to learn quickly and work independently
* Exercise effective judgment, sensitivity, discretion, and creativity to changing needs
* Serve as a brand ambassador, ensuring candidates are engaged communicated to proactively about the status of their application
* Ensure compliance with client policies and employment laws covering recruiting and hiring practices
* Participate in various Talent Acquisition ad hoc project initiates
Candidate bring:
* Bachelor's Degree, or high school diploma and at least 5 years of equivalent experience
* At least 2 plus years of recruiting, high volume experience, supporting front lines/high volume/call center recruiting
* At least 1 plus years of hands-on experience recruiting in Workday Recruit
* At least 1 plus years of hands-on experience leveraging MS Teams, Slack, or other platform to manage shared information in the recruiting process
* Experience successfully managing to meet all class size hiring targets, monthly/annual recruiter performance metrics
* Experience proactively building candidate pipelines for upcoming high-volume classes, outreach accordingly
* Experience as an inhouse recruiter, working closely with different stakeholder groups, primarily HRBAs, building consensus, and achieving behavior change and acceptance of concepts, recommendations, ideas, and direction
Added bonus if candidates have:
* Hands-on experience with Phenom People, or another like CRM
* Experience leveraging video interviewing
* SPHR/PHR Certification
Client Is:
* Collaborative.
Respectful.
A place to dream and do.
* These are just a few words that describe what life is like at client.
* As one of the world's most admired brands, client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.
* We're looking for diverse, talented team members who want to Dream.
* Do.
Grow.
with us.
* An important part of the client family is Client, the finance and insurance brand for client and Lexus in North America.
* While client is a separate business entity, it is an essential part of this world-changing company- delivering on client's vision to move people beyond what's possible.
* At Client, you will help create best-in-class customer experience in an innovative, collaborative environment.
To save time applying, client does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
Pay Range: $30 - $35 Hourly
The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.