A Host is the first and last impression a guest receives in The Temporary and our outlets.
Therefore, it is a critical position. Essential Job Functions: Consistently following established sequence of service to provide the highest level of service to our guests Building and establishing a personal clientele through guest interaction, name/face recognition Anticipating guests needs and responding appropriately Greeting guests with eye contact, a smile, and a sincere welcome as soon as they enter the restaurant Name usage whenever possible is key Polite communication with guests regarding any delays or changes in their table or reservation Sincere farewell with a smile Performing all opening and closing duties daily, as assigned per shift Maintaining cleanliness of host area and entrances to insure a positive first impression Working as a team to insure the highest level of guest satisfaction Following all policies and procedures set forth by the company Following all health and safety regulations Communicating effectively with management and team members alike Maintaining the highest level of professionalism with both guests and team members Utilizing OpenTable for reservations and walk ins to obtain guest info Seating guests in a polite and efficient manner at a reasonable pace for service Assisting servers/bartenders/server assistants when possible to keep the flow of the dining room moving Responsible to comply with all managers and direct supervisor requests EDUCATION and/or EXPERIENCE: Preferred: Bi-lingual a plus CERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. KNOWLEDGE/SKILLS/ABILITIES: Hosts must possess a working knowledge of the systems used within our company.In particular the host must be proficient in the following:Opening and closing procedures Food knowledge Beverage knowledge OpenTable Phone system