Are you passionate about creating memorable experiences and delivering exceptional service?
At Hilton Garden Inn Dana Point - Doheny Beach, we pride ourselves on our Heartfelt Hospitality, where warmth and care are at the core of everything we do.
We are a dedicated team committed to exceeding expectations, embracing our beautiful beachside location, and infusing every moment with joy and flair.
If you're ready to be a part of a team that values personalized service, exceptional cleanliness, and a strong connection to our community, we invite you to apply and help us create a beloved destination for all who visit.
JOB DESCRIPTION Job Title: House Attendant
Department: Housekeeping
Supervision Exercised: N/A
Supervision Received: Housekeeping Manager, Housekeeping Supervisor
JOB SUMMARY
Maintain cleanliness standards of the Hotel in all public areas.
JOB DUTIES Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel. Deep cleaning assigned areas of the hotel. Clean and set-up meeting room functions. Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, and stairs. Deliver housekeeping items to guest rooms upon request from the Front Desk or Supervisors. Greet each guest that you encounter in the hallways, lobby or public areas with "Good Morning" or "Good Afternoon" or "Good Evening". Quickly respond to guest request in a timely and friendly manner. Communicate to Supervisor when recovering any and all lost and found items. Effectively work with team members to accomplish assigned tasks each day. Follow procedures for entering and leaving guest rooms. Follow all instructions when filling spray bottles with cleaning chemicals, never mix chemicals. Turn in keys and radio to the Housekeeping Department when shift ends. Work in a safe manner to prevent injury to yourself, other staff members or our valued guest.
Maintain organization and cleanliness of Room Attendant closets, guest areas and Hotel facilities. Watch for safety hazards and report them immediately to your Department Supervisor. Perform other duties as directed, developed or assigned. Report to work on time and in uniform. Maintain good personal hygiene. Maintain control of keys issues to perform assigned duties. Teamwork: must be able to effectively communicate and work with fellow associates to complete daily tasks.
MINIMUM REQUIREMENTS High school graduate or equivalent Organizational and time management skills Must be able to give and receive information clearly Detail oriented as it pertains to accuracy and efficiency Ability to work as part of a team Flexible work schedule
Benefits include Health Insurance, Dental Insurance, Vision Insurance, Short-Term and Long-Term Disability Insurance, Life Insurance, 401(k) Plan, Direct Deposit and the Section 125 Plan (Flexible Spending Account).
We also offer an Employee Assistance Program, and the ability to include other options in your benefits package, including hospital indemnity plans, accident insurance, legal aid, etc.
You will also be eligible to participate in our Hilton Go program for Team Members, which is a special discounted rate for you and your friends and family when vacationing at Hilton properties around the world.
HRI Lodging is an EOE M/F/DV
**Not offering relocation at this time.