What's in it for you? Free tickets for your family & friendsRetail & Food & Beverage discountsComprehensive benefits package including medical, dental, vision, 401k, Employee Stock Purchase PlanGenerous paid time off (Vacation, Sick time, Holidays, Bereavement and Jury Duty)Bonus eligible Exclusive employee parties and events for you and your familyReciprocal admission ticket program with area attractions KEY DUTIES AND RESPONSIBILITIES: Establish standards for personnel performance and customer serviceEstablish practices that increase guest satisfaction to drive revenue while controlling labor and other costsMake recommendations to improve service and ensure more efficient operationMaintain Housekeeping standards through daily inspectionsHire, train, and schedule staff effectively taking into account business levels during peak and off - season periodsCoordinate work activities among departmentsConduct employee meetings to share information, and keep the lines of communication open with staff and peers in the hotelInvestigate complaints regarding housekeeping service and equipment, and take corrective actionSubmit all period end reports including inventory in a timely mannerInventory stock and submit requisitions to ensure adequate suppliesDevelop and maintain "Deep Cleaning" scheduleSubmit a weekly and monthly forecast to the accounting officeEvaluate records to forecast department personnel requirementsResponsible for processing of "Lost and Found" itemsFulfill the responsibility of the Manager on Duty "MOD" when scheduledOther duties and responsibilities as assigned ORGANIZATIONAL RELATIONSHIPS:Reports to Lodge General ManagerSKILLS AND QUALIFICATIONS:High school diploma or equivalentAssociates degree preferred; hospitality or related fieldTwo to five years of progressive experience in housekeeping managementStrong written and verbal communication skillsKnowledge of OPERA-PMS software desiredMust be able to speak, understand, read and write in EnglishStrong analytical skills, ability to effectively identify issues and propose solutionsAbility to communicate with team members and guests in a professional mannerAbility to effectively motivate, develop, train, and direct other staffMust be able to work days, nights, weekends, holidays and other shifts as needed Valid driver's license and clear driving record Salary range is $60,000 - $70,000 per year By applying, you consent to your information being transmitted by GrabJobs to the Employer, as data controller, through the Employer's data processor SonicJobs.
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