Housing Associate

JOB TYPE: Part-time
JOB SUMMARY: The Housing Associate will oversee the process of turning an apartment from vacating resident to new resident, keep Southern Seminary's housing units in prime living condition, and create initiatives to improve the on-campus experience of current residents and guests. This position will also provide customer service to both residents and housing applicants as well as hotel guests.
ESSENTIAL JOB FUNCTIONS: The employee in this position will have the following essential job functions:
Keep Southern Seminary's housing units in prime living conditionCommunicate to residents all move-out proceduresPerform pre-vacate meetings as requested by resident or housing managersEvaluate the damages and charges required for returning the apartment to its pre-resident conditionCommunicate with prospective residents concerning rates, availability and statusParticipate in daily activities of the Student Housing Office including answering phones, responding to walk up questions and requests, taking maintenance requests, conducting lease signings and check-outs, answering emails, opening and closing the officeProcess housing applications, assign housing units and process confirmationsCommunicate between the various companies needed to get the apartment readyKeep project companies on scheduleContact appropriate companies for various maintenance tasksHold all contracted companies to a high and consistent standardConduct thorough inspections of apartments and dormsCreate work ordersMaintain consistent communication with Facilities regarding work requests and pending maintenance to dorms and apartments.Maintain housing documentsAnswer all emergency phone calls when "on call"Occasionally help move dorm furniture and loft beds as neededPerforms other duties as may be assigned by the supervisor.
EDUCATION: The person in this position should have some college completed.
EXPERIENCE: The person in this position will work in the Legacy Hotel. It is a busy office environment, particularly when classes are not in session. The person will also be walking to various apartment buildings on campus and may be asked to assist in moving furniture.