Hozpitality - Front Desk

Job summary
Build and deliver memorable and unique experiences for guestsProvide a wide range of services to guide guests throughout their stayEmpowered to take initiative and do what needs to be done
Job seniority: entry level
Responsibilities
• Process operational needs• Address guest requests• Complete reports• Share highlights of the local area• Create a safe work environment• Follow company policies and procedures• Maintain confidentiality• Protect company assets• Uphold quality standards• Ensure professional appearance and communication
Requirements
• Ability to stand, sit, or walk for extended periods of time• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds• Attention to detail and ability to prioritize tasks• Excellent customer service skills• Strong communication and interpersonal skills
Key Skills Needed
• Customer service• Communication• Interpersonal skills