Hozpitality - Guest Experience Specialist

Job summary
Guest Experience Specialists take ownership of the guest experienceDeliver a wide range of servicesMake transactions feel like part of the experience
Job seniority: entry level
Responsibilities
• Guide guests through their entire stay• Take initiative to deliver exceptional service• Address guest requests• Complete reports• Deliver quality meals• Share highlights of the local area• Process operational needs
Requirements
• Ability to stand, sit, or walk for an extended time• Ability to move objects weighing up to 25 pounds• Professional appearance and communication• Adherence to company policies and procedures• Maintain confidentiality• Uphold quality standards