Support Services Group is a customer-centric organization that values excellence in delivering quality service. Our business plays a critical role in enhancing customer satisfaction and fostering long-term relationships. We're looking for a HR Assistant/Admin to help our Human Resources Department.
We are seeking a detail-oriented and organized HR Assistant/Admin to join our team. The ideal candidate will play a pivotal role in supporting the Human Resources department, with a primary focus on onboarding new employees and providing comprehensive administrative support. This role ensures a seamless onboarding experience and contributes to the efficient operation of HR processes.
Key Responsibilities: Onboarding Coordination: Manage the end-to-end onboarding process, including preparation of offer letters, new hire documentation, and coordination of orientation schedules. Act as a primary point of contact for new hires, ensuring a smooth and welcoming transition to the company. Facilitate background checks, I-9 verification, and other pre-employment processes. Maintain and update onboarding materials to ensure compliance and relevance. Administrative Support: Assist with maintaining employee records in HRIS and physical files, ensuring accuracy and compliance. Coordinate calendars for HR meetings, interviews, and training sessions. Respond to employee inquiries regarding policies, benefits, and general HR procedures. Assist in tracking and managing HR metrics, such as onboarding completion and employee retention data. Documentation and Compliance: Prepare and distribute HR-related correspondence, including announcements and policy updates. Ensure compliance with federal, state, and company employment regulations. Support the preparation of reports, presentations, and other HR documentation. General HR Support: Assist with benefits enrollment, employee engagement activities, and special projects as needed. Provide backup support for payroll, recruiting, and other HR functions during peak periods. Qualifications: Education and Experience: High school diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred. 1-3 years of experience in an administrative or HR support role, with onboarding experience highly desirable. Skills and Competencies: Proficiency with HRIS systems and MS Office Suite (Word, Excel, PowerPoint, Outlook). Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with discretion. Familiarity with employment laws and regulations is a plus. Work Environment: Typical office environment with occasional need to support events or activities outside regular business hours. May require sitting for extended periods and occasional lifting of office materials (up to 20 lbs).