Join our dynamic People and Culture team as an HR Assistant, where you will be pivotal in providing top-notch administrative support to both employees and managers. This role places you at the heart of our operations, addressing inquiries and facilitating a seamless communication flow across the organization through both phone and email interactions. If you have a knack for customer service and a passion for creating positive employee experiences, we'd love to meet you!
Key Responsibilities:
Serve as the first point of contact for employee queries, offering timely and effective resolutions.
Escalate complex issues to appropriate support levels to ensure they are addressed comprehensively.
Manage and track employee inquiries, identifying trends to help streamline our processes.
Assist in the onboarding process by coordinating with various team members to prepare job postings, edit offer letters, and ensure timely completion of new hire paperwork.
Conduct background checks and liaise with external vendors to resolve any discrepancies or issues.
Maintain accurate documentation and ensure confidentiality and professionalism at all times.
Required Skills and Qualifications:
Minimum of three years' experience in a customer service-oriented environment.
Proficiency in Microsoft Office applications, especially Word and Excel.
Experience with ServiceNow or similar systems is advantageous.
Exceptional organizational skills and a keen eye for detail.
Excellent verbal and written communication abilities.
Proven ability to multitask and troubleshoot effectively.
Strong interpersonal skills, capable of working with employees at all organizational levels.
Our Commitment:
As a member of one of the largest, privately-held staffing organizations in the country, we are committed to making life better for our people and delivering outstanding services every day. We are a company that values diversity and inclusivity, offering a supportive environment where unique perspectives are embraced. You will find yourself at home with our award-winning team, celebrated for our commitment to providing the best staffing experience.
Equal Opportunity Employer:
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We encourage all qualified individuals, including those with criminal histories, in compliance with state and local laws.
Employment Type: Full-Time
Salary: $ 22.00 26.00 Per Hour
