Hr Shared Services Supervisor

Remote Work: Hybrid
Overview:
At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We've only begun reimaging the future – for our people, our customers, and the world.

Let's create tomorrow together.

The Supervisor of HR Shared Services (HRSS) leads the regional HR Service Center in support of delivering a positive employee experience, ensuring process and service excellence, strong governance, and driving continuous improvement. Supports employee new hire onboarding, employee lifecycle events, terminations, mergers, and acquisitions. This role leads a team of HR professionals and works cross functionally with the HR Shared Services Manager and Human Resources.
Responsibilities:
Leads a team of HR Shared Service Representatives, providing support and talent management including hiring, establishing performance goals, coaching and performance management, training and development.
Leads the team to ensure high work partner and employee satisfaction, process efficiency, and strong compliance.
Manages the day-to-day administration to ensure workflows and processes are completed timely, consistently, and accurately.
Serves as point of escalation for the regional team and handles complex and sensitive service-related issues.
Drives reporting, data management, and data audits.
Prepares weekly KPIs and monitor performance.
Partners to support HR Programs and lead improvements.
Executes HR strategy and drives employee and manager self-service by creating new tools, processes, and procedures.
Ensures compliance with all regional employment laws, regulations, policies, procedures, and guidelines, including SOX compliance. Manages audit inquiries and conducts self-audits.
Leads the onboarding process from offer acceptance until employee first day to ensure a positive candidate and manager experience.
Creates and maintains knowledge base materials including process workflows, standard operation procedures and job aids to facilitate consistency in service delivery quality and facilitates knowledge transfer.
Supports HR projects and performs other duties as assigned.
Has working experience with Human Resources tools and systems.

Qualifications:
Minimum Qualifications:
6+ years of applicable work experience in human resources
3+ years experience in a supervisory and/or people leadership role
Able to work a hybrid schedule in Lincolnshire, IL (3 days in the office, 2 remote)

Preferred Qualifications:
Bachelor's degree
Experience working in an HR Shared Service Center
Experience with Oracle HCM, iCIMS, and/or ServiceNow

Key Skills and Competencies
Demonstrated knowledge in various human resources functions (i.e. operations, staffing, benefits, compensation)
Knowledge of case management and government regulations (as they apply to employment practices)
Strong analytical, problem solving, and project management skills Excellent communication (verbal and written), interpersonal and customer service skills
Change agent that is both process and results focused
Demonstrated ability to establish workload priorities and balance diverse responsibilities and demands from multiple customers and competing priorities
Acts as advisor to other Zebra functions and may become actively involved to meet schedules and resolve problems
Effective collaborator that can effectively work across functions and teams
Able to present concepts and recommendations to all levels of management
Experience working with HR Software and tools. (Experience with Oracle HCM, iCIMS, and/or ServiceNow a plus)

Come Join the Herd!

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at ****** . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol-Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary:USD 73400.00 - USD 110200.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you ****** accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.