We've celebrated over a million pounds lost by our members - a number that's constantly ticking upwards!
JumpstartMD is not just a medical practice; we are revolutionaries in health and wellness, committed to changing lives through sustainable, clinically significant weight loss.
Our approach is deeply rooted in the latest cutting-edge research, quantified biometrics, and attentive medical supervision. At JumpstartMD, we believe in the power of a low-carbohydrate, real food-based, personalized journey (alongside weight loss medication for eligible individuals) to elevate health and wellness to new heights. And for those seeking something extra, we proudly offer bio-identical hormone replacement therapy.
Boasting 13 high-end offices scattered across the Bay Area – from Marin to Walnut Creek, and San Francisco to Redwood City, Burlingame, and beyond – we are on an expansion quest with exciting plans for more center openings on the horizon. Our team? A dedicated team of Clinicians, Health Coaches, and Member Care Coordinators each passionately committed to arming our members with the knowledge, personal support, and proven science they need to unlock optimal health.
Your Next Adventure: HRT Assistant REPORTS TO: BHRT Assist Manager
CLASSIFICATION: Part-time, non-exempt (20+ hours a week) Potential for Full-time
SCHEDULE: Monday - Tuesday, 6:50am - 3:00pm, some later hours required for internal meetings and training.
LOCATION: Greenbrae, and San Francisco (when coverage is needed) CA
POSITION SUMMARY: The BHRT (Bioidentical Hormone Replacement Therapy) Assistant is an integral role in promoting an exemplary member experience and outcomes by working under the direction of a licensed clinician (nurse practitioner/physician assistant), to facilitate a seamless operation of our BHRT services and enhancing the patient experience. This role is vital in managing the pre-clinic, clinic, and post-clinic tasks, ensuring all processes are executed efficiently, promote individualized products, and retain members by creating a great JumpstartMD experience and optimizing members' health and wellness outcomes.
1. Pre-Clinic Preparation: Verify patient paperwork, including Health History Questionnaire (HHQ) and Patient Agreement (PA), ensuring all documents are completed prior to appointments.Review and manage memberships and payments.Check and prepare lab reports, ensuring all necessary results are available for review.2. Clinic Operations: Greet and check-in patients, and coordinate with clinicians on patient arrival and readiness.Assist with the preparation of medical instruments for pellet insertion procedures and maintain sterile techniques.Conduct InBody scans and record vital signs as required, following specific guidelines based on the patient's therapy and membership status.Manage and document patient interactions, including the administration of vitamin therapy injections and the setup and cleanup of examination rooms.Ensure all supplies, including germicide and distilled water containers, are clean and ready for use.3. Patient Follow-up and Communication: Schedule follow-up visits, ensuring timely reminders and coordination with patient schedules.Provide clear communication to patients regarding their therapy plan, lab due dates, and any membership policies.Monitor patient adherence to pending lab orders.Appropriately triage and facilitate medication refill requests and inquiries from pharmacies.4. Inventory and Supplies Management: Monitor and manage medical supplies and pellet inventory, placing orders as needed while minimizing waste.5. Post-Clinic Duties: Finalize patient records and ensure all data is accurately entered into the system and all applicable fees have been charged.Manage autoclave maintenance and operation.EXPERIENCE, SKILLS & QUALIFICATIONS High school diploma requiredExperience in a clinical support role, preferably in hormone replacement therapy or a similar field. Medical assisting background preferred.1-2 years of experience in a fast-paced environment, preferably in a medical or clinical office setting.Proficient in MS Office 365 and experience with EMR/EHR systems.Excellent interpersonal, verbal, and written communication skills.Strong multitasking abilities and ability to work efficiently with minimal errors.Demonstrates high ownership, accountability, and initiative.Flexible team player with the ability to collaborate effectively in an intimate clinical setting.Why JumpstartMD? Impact Lives: Be part of a team that's transforming health, empowering individuals, and celebrating over a million pounds lost - and counting!
Innovation at Its Best: Work in an environment that's rich in innovation, backed by cutting-edge research, and personalized to perfection.
Community and Connection: Join a tribe of passionate professionals in 13 locations, all committed to uplifting health and wellness.
Grow with Us: With plans for geographical expansion soon, the sky's the limit for your career growth and personal development.
Opportunity for Growth: Collaborate with a passionate team to scale a best-in-class medical weight management, health, and wellness program nationally.Competitive Compensation: Enjoy competitive pay reflecting your skills and contributions.Comprehensive Benefits: Access medical, dental, and vision benefits with eligibility at 25+ hours a week.Financial Security: Participate in a 401(k) plan with a company match, promoting long-term financial well-being.Time Off: Benefit from accrued paid time off to maintain a healthy work-life balance.Wellness Support:Receive 4 annual paid wellness days to prioritize your health.Access free JSMD services (Weight Loss and Bio-identical Hormone Therapy).Enjoy discounted JSMD Products (e.g., Vitamin Therapy, supplements, etc.)Ready to Make a Difference? Apply Now and Jumpstart Your Career with Us! We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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