Job Summary:
At 61st Street Service Corporation, we owe our success to our people and processes.
This HR Administrative Assistant for our Benefits Department is a supportive force behind both.
This role will provide administrative support to the various office needs, required to keep office activities functioning optimally.
Duties and Responsibilities: Process/Monitor terminations of all benefits selectionsReconciles weekly UHC/Surest Funding invoices.Benefits terminations data uploadConducts new hire orientation and collects beneficiary enrollments on a bi-weekly basis.Performs quality checks of benefits-related data.Assists employees regarding benefits claim issues and plan changes.Responds to benefits inquiries from employees regarding plan provisions, benefits enrollments, status changes, and other general inquiries.Process 401(k) entries for employer contributions and employee deferrals and loansBackup for bi-weekly 401k total controls submissions in the plan sponsor website.Manage phone calls with professionalism, demonstrating excellent phone etiquette.Collaborate with team members to improve operational efficiency and enhance customer satisfaction.Administrative Assists the Benefits Administrator with Service Corp's annual Flu shot campaign and wellness programs.Assists with special projects as management requests.Assist the Benefits Administrator with various communication needs.Manage the Administrators calendars and organize meetings as needed.Draft and prepare correspondence, presentations, reports, and other documents as necessary.Assist in coordinating office events including creating announcement memos and other benefits correspondenceOther Responsibilities Provide exceptional customer service and support to clients and visitors, ensuring a welcoming atmosphere.Manage phone calls with professionalism, demonstrating excellent phone etiquette.Organize and maintain files, both electronic and paper-based, ensuring easy access to important information.Perform general office management tasks such as ordering supplies and maintaining office equipment.Collaborate with team members to improve operational efficiency and enhance customer satisfaction.Skills: Excellent customer service skills with a focus on providing support to clients.Familiarity with office management practices and procedures.Strong organizational skills with attention to detail for maintaining accurate records.Ability to work independently as well as part of a team in a dynamic environmentAttention to detail is a must.
Strong organizational skills and multitasker Effective communication abilities including speaking, writing, and active listening.Integrity, discretion, and respect for confidentiality and privacyA dedication to preserving information and materialsResearch and critical thinking skills Qualifications: Must have a High School Diploma, some college preferred.
Prior experience working in a professional office environment is a must.
Minimum of 2 years of administrative office experience
Must be proficient in All Microsoft applications.