Human Resources Technician

Salary : $75,312.47 - $96,119.95 Annually

Location : Hercules, CA

Job Type: Full-time

Job Number: 202400027

Department: Human Resources

Opening Date: 10/23/2024

Closing Date: 11/22/2024 5:00 PM Pacific

Description

The City of Hercules is seeking a highly organized and detail-oriented Human Resources Technician to join its Human Resources Department.
This position serves as the first point of contact for City staff and the public, providing assistance on a wide range of personnel matters.
The ideal candidate will be highly resourceful, innovative, and will possess strong customer service skills.


The ideal Human Resources Technician candidate will have experience managing personnel transactions, maintaining HR databases, processing employee benefits enrollments, facilitating recruitments, onboarding new hires, and handling employment verifications.
Additionally, the Human Resources Technician will prepare various documents and maintain departmental records with the highest level of confidentiality.


Strong communication skills, a can-do attitude, and excellent problem-solving skills are essential in this role to ensure high level HR support across the organization.


While not required, public agency human resources experience is highly desirable.

RECRUITMENT AND SELECTION PROCESS

Application Process

1.
Submit a completed City of Hercules employment application online at Only application materials submitted online during the filing period will be accepted.

2.
All qualified applications and supplemental responses will be competitively evaluated, and those candidates demonstrating the strongest qualifications for the position will be invited to participate in a panel interview.
If you are selected to participate in the panel interview and are unavailable, we regret that we will not be able to reschedule you.

Tentative Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.

The following dates are tentative and subject to change based on the needs of the City of Hercules:

Action Timeline

Application Deadline

Friday, November 22, 2024, at 5:00 p.m.

Review of Minimum Qualifications

Week of December 2, 2024

Panel Interview

Week of December 16, 2024

Questions relating to this recruitment may be directed to

Human Resources Technician

Under the general direction of the Human Resources Manager, provides technical assistance and administrative support related to human resources administration, including recruitment and hiring, salary and benefits administration, employee training and development, and employee relations; performs a variety of duties relative to assigned areas of responsibility.


Supervision Received and ExercisedReceives direction from the Human Resources Manager.
Exercises no supervisory responsibilities.

Essential Functions ESSENTIAL FUNCTIONS STATEMENT
Essential responsibilities and duties may include, but are not limited to, the following:

Essential Functions: Serves as the first point of contact for the Human Resources Department.
Provides assistance regarding personnel matters to internal and external customers by telephone, email, or in person.Builds and maintains positive working relationships with other City employees and the public using principles of good customer service.Assists in the administration of the City's personnel functions including recruitment and selection, employee onboarding, salary and benefit programs, and employee development.
Responds to inquiries from both internal and external customers regarding job openings, policies, practices and procedures, benefits, salary administration, and other relative information.
Provides information and general assistance to City staff regarding personnel policies and procedures; answers questions and provides information regarding personnel actions, employee records, benefits, pay plans, memoranda of understanding, and other related matters.
Prepares various forms of correspondence including emails, letters, reports, announcements and memoranda.Provides salary or benefits information to other agencies as requested.
Processes employment verification requests.Participates in recruitment and selection functions; prepares job announcements, selection materials, interview questions, rating sheets, recruitment advertisements and written correspondence.
Screens employment applications, maintains recruitment files and notifies applicants of selection procedures.Represents the City at community outreach events and career fairs.Maintains employment eligibility lists.Generates conditional and final offer letters of employment for selected candidates.Assists in scheduling pre-employment physical examinations and Live Scan fingerprinting.Conducts New Hire Orientations and related onboarding activities for all employees; relays information pertaining to each employee group as required.
Prepares and maintains official personnel records for City employees including documentation of appointments, transfers, and compensation; maintains a variety of departmental files.
Manages the Human Resources Information Systems (HRIS) data input and updates information as needed.
Prepares, processes, and routes personnel transaction documents.
Updates and maintains human resources/payroll system database.
Assists with administration of the employee performance evaluation program.
Performs specialized technical and highly detailed work in the preparation, review, verification and processing of payroll and benefits information.Performs clerical work related to employee benefits programs, including enrollments, changes, and separations.Assists with annual Open Enrollment activities and recordkeeping.Processes departmental invoices for approval and payment; performs data entry of accounts payables and receivables.
Provides clerical assistance to the Human Resources Manager, such as editing, proof reading and format and design document drafts.
Assists the Human Resources Manager with the administration and handling of workers' compensation and disability claims processing.. Marginal Functions: Reviews pertinent Human Resources-related literature and/or takes classes that are job relevant for the Technician's increase of professional knowledge of Human Resources principles and practices.Strives for a mutual understanding of the duties and issues within the field of Human Resources.Understands personnel record retention and filing practices.Performs related duties and responsibilities as required. Minimum Qualifications Knowledge of:Principles and practices of Human Resources administration including recruitment and compensation.Business letter and email writing and basic report preparation.Principles and procedures of record keeping.
Modern office procedures, methods and equipment, including computers, pertinent Federal, State and local laws, codes and regulations.
Skill to: Type accurately and proficiently.Independently compose correspondence and other documents.
Compile and organize information.Communicate clearly and effectively, both orally and in writing.
Organize and prioritize work; meet critical deadlines; follow up on assignments.Use sound judgment and discretion in handling confidential information. Ability to: Understand the operations, services and activities of a comprehensive human resources program.
Perform a variety of administrative support services.Perform responsible and difficult secretarial work involving the use of independent judgment and personal initiative.
Maintain detailed and complete records and files.
Identify and respond to employee inquiries, complaints, concerns and needs.Understand and follow oral and written instructions.
Maintain confidentiality of work.
Operate a variety of modern office equipment including computer equipment.
Work independently in the absence of supervision.Understand and follow oral and written instructions.Communicate clearly and concisely, both orally and in writing.Establish and maintain cooperative-working relationships with those contacted in the course of work.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be:

Education
Equivalent to the completion of the twelfth grade supplemented by specialized training in office administration, human resources or a related field.


Experience
Two (2) years of increasingly responsible clerical Human Resources experience.

Additional Information Environmental Conditions:
Positions in this class may be exposed to some level of computer operator eye fatigue associated with the use of video display screen.

Physical Conditions:
Essential functions require maintaining physical condition necessary for walking, standing, or sitting for prolonged periods of time.


FLSA Designation:
Non-Exempt.

For information regarding the City's applicable benefits package, please visit

01

COMPETITIVE EVALUATION: Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process.
The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process.
Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process.
Do you agree to answer each supplemental question truthfully and completely and that your responses can be verified from information included within the application?
Yes No

02

EDUCATION: What is your highest level of education?
Did not complete high school or equivalent High school diploma or equivalent Some college Associate's degree Bachelor's degree Master's degree or higher

03

EXPERIENCE: Do you have work experience with a public agency (school district, city, state, county, court, special district, etc.)?
Yes No

04

If you answered "Yes" to the previous question, please list the public agencies you have worked for in the space below.
If you have not worked for a public agency, please write "NA."


05

EXPERIENCE: Which statement best describes your level of work experience?
I do not have any relevant experience as described above Less than 2 years of increasingly responsible clerical Human Resources experience 2 to 3 years of increasingly responsible clerical Human Resources experience 3 or more years of increasingly responsible clerical Human Resources experience

06

EXPERIENCE: Please describe your relevant work experience in more detail.
Do not type "see resume."
Please write "NA" if you do not have relevant work experience.


07

EXPERIENCE: Please indicate if you have experience utilizing any of the following programs/systems (Select all that apply): CentralSquare/Naviline CalPERS Microsoft Suite Programs (Word, Excel, PowerPoint, Outlook) Adobe Pro Zoom/Microsoft Teams Neogov None of the Above

Required Question