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\n$80,000 - $90,000 a year
Where Inspiration and Initiative intersect with Opportunity & Growth. Burns & McBride has been providing quality heating and cooling solutions for your family for generations. Since 1949, Burns & McBride has been meeting the heating, ventilation, and air conditioning (HVAC) comfort needs of our community. Implementing our distinguished heating and cooling solutions throughout the years, Burns & McBride is devoted to ensuring your home is always comfortable and secure.
Installation Manager Burns & McBride Installation Manager is a dynamic position that requires experience leading a diverse team of HVAC installation supervisors and technicians. The Install Manager is tasked with delivering premium products and services while developing, growing, and improving the installation department. The Installation Manager is an experienced driven manager and an engaging leader that works in both an office environment and with supervisors, sales reps, and installers on job sites. This individual reports to the General Manager. The Installation Department, inclusive of Supervisors, Install Leads, Install Helpers, and Installation Coordinators, reports to the Installation Manager.
Experience · 10+ years HVAC experience
· 5+ years management & leadership experience
· Engineering & Construction Management experience a plus
Requirements The Installation Manager is a proven team leader with a growth and continuous improvement mindset. This role requires interdisciplinary skills that range from P&L management to talent acquisition and development to strategic management. The ideal candidate will have experience developing and executing training initiatives and quality control processes and experience increasing efficiencies through process improvement and training.
Strategic Management · Assist in establishing annual budget
· Operate department within budgetary constraints
· Track costs on all jobs in department (labor, material, sub-contractors, etc.)
· Review material usage on all jobs
· Attend leadership meetings to continually improve technical abilities
Day to Day Management · Oversee the daily operations of the Install Team
· Review and manage daily production schedule
· Ensure all equipment is installed according to manufacturer's instructions and local codes
· Implement a quality control process to ensure customers' equipment is working according to manufacturer specifications to achieve satisfactory call back rate
· Call by Call debriefing while installers are onsite, ensuring everything is done correctly and completed properly on budget
· Manage all sub-contractors hired to ensure clients' expectations are exceeded (drywall, landscaping, roofing, etc.)
· Oversee the set-up of all Installations in ServiceTitan
· Oversee Installer and install coordinator payroll
Customer Experience · Oversee all warranty work within the first year of installation
· Follow through on all customer requests through to completion
· Visit customer sites to ensure customer satisfaction
· Review all client concerns and ensure that they are brought to successful conclusion in a timely manner
· Review all invoices from the prior day and ensure all required signatures and approvals are there as well as, payments collected, and invoices emailed to the customer
· Ensure all work and services performed by the Install Team meets customer requirements and expectations
Safety · Ensure each safety program is in effect and followed by all Installers and Install Helpers
· Keep trucks & property clean and well maintained
Recruiting & Training · Establish an operational improvement program; identifying, assessing all process and procedural improvements, with the goal of increasing profitable returns and reducing costs, while still maintaining quality
· Recruit, Interview, and Train Installers
· Work with the recruiter to locate experienced installers
Benefits · Medical, vision, and dental insurance
· Healthcare Saving Account
· Life insurance
· Disability
· 401(k) with company match
EEOC
Job Type: Full-time
Pay: $75,000 - $95,000 per year + bonus
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Schedule:
Monday to Friday Weekends as needed Experience:
Residential HVAC Install: 10 years (Required)HVAC Manager, Supervisor, or Leadership: 5 years (Required) Work Location: In person
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