Hvac Tech Support (Remote - Us)

Are you an HVAC residential service technician who isgetting tired of running around out in the field?
Do youlove talkingwith homeowners?
Would you instead like to be able towork from the comfort of your own home, talking with customers on the phone?
Are you afriendly and cooperativeteam player?
Are you articulateand easily able to explain things to people clearly in a way they can quickly understand?

If yes, great news! We have an incredible opportunity for you toimprove your job satisfactionwhen you join us as an HVAC Technical Support representative!

Alpine is a team of forward-thinking innovators working to provide intelligent heating and cooling solutions to homeowners. We are the first and largest e-commerce retailer of heating and air conditioning equipment. Our mission is to reduce global warming through the use of high-efficiency and all-electric HVAC equipment, while providing a unique shopping experience for customers that makes the process fun and easy. By creating a great experience for our customers, we have a strong following of repeat customers and the highest ratings in the industry at 4.85 (out of 5) in satisfaction.

As an HVAC Technical Support rep, you will speak with homeowners on the phone who have purchased products from our HVAC ecommerce website. You'll have productive conversations assisting them with questions about the products and troubleshooting remotely to resolve their technical issues. It's a rewarding job for an HVAC Tech looking to use their outstanding communication skills to advance their career!