The Role
Implementation Analysts (Solutions Consultants) lead and carry out end-to-end implementation projects to onboard new clients onto the Addepar platform. Working with clients, including RIAs, Family Offices, and Private Banks, they are passionate about identifying how Addepar can unlock significant value for their businesses. They work closely with clients to design and build solutions to meet their needs at any scale. They have a deep understanding of both finance and technology, are passionate about solving problems, work collaboratively with internal teams, and take ownership of our client's success.
They have a history of providing a superior client experience directly in investment management or in enterprise software deployments of a related domain. An SC is given discretion over their projects and work schedule. They are encouraged to display a strong sense of self-reliance and the ability to collaborate with other Addepar teams, including our Sales, Engineering, and Product teams. They must deeply understand our target markets and the clients we serve. Ideally, they will possess the technical skills to take a hands-on approach to teaching, learning, and developing the functions of our software.
Addepar takes a market-based approach to pay. A successful candidate's starting pay will be determined based on the role, job-related skills, experience, qualifications, work location, and market conditions. The range displayed on each job posting reflects the minimum and maximum target base salary for roles in Colorado, California, and New York.
The current range for this role is $74,000 - $105,000 + bonus + equity + benefits.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or benefits.
What You'll Do
Lead and complete implementation projects onboarding new clients to the Addepar platform
Assess and own the success of add-on projects and partner delivery assurance
Demonstrate technical and industry expertise to transition clients and their data onto Addepar
Effectively set, lead, and communicate expectations both internally and externally
Prioritize and context-switch effectively to complete simultaneous projects, seeing each through to the finish line
Think critically about how to improve our current processes and tools both internally and externally as our client base expands
Be a subject matter expert on all things Addepar
Who You Are
Professional experience in Financial Services or Consulting in related fields. Prior client-facing experience is a plus
2+ years of professional experience
Candidates must have outstanding communication, organizational, and time-management skills
The ideal candidate must be independent, adaptable, and can thrive in a fast-paced environment
Strong interpersonal skills to train and communicate effectively with clients via email, on the phone, and face-to-face
Passion for technology and finance
Experience with programming/scripting, specifically python
Occasional Travel
[Bonus] Previous experience in investment management software implementations
[Bonus] Previous experience with project management
