Industrial Product Specialist (Rotating Equipment) Location: Alsip, IL (10 miles south of Chicago's Southside) Salary: $50,000 - $75,000 + Benefits Benefits: Medical (Emp: 90% company paid), Dental, Vision, Life, Short/Long Disability, 401K, PTO Job Type: Full-Time Core Hours: M-F, 8am-5pm (flexible) Start Date: ASAP Sponsorship: Not available Relocation Assistance: Not Available Industrial Product Specialist (Rotating Equipment) Description Our client in the industrial equipment industry is seeking a Product Specialist to join their team in Alsip, IL. They are open to hiring an entry-level candidate with strong mechanical aptitude or a more experienced professional with knowledge of mechanical systems and/or rotating equipment. In this role, you will undergo training to develop expertise in assigned industrial pump systems, enabling you to support sales initiatives and provide product support to customers. The ideal candidate will possess mechanical aptitude and a basic understanding of rotating equipment, with a strong desire to learn about pump technologies and applications. To be successful, you must be a self-starter, strong communicator, comfortable in a customer-facing role, and able to explain technical concepts in a clear and professional manner. This is a great opportunity to join a supportive and collaborative work environment with ongoing training and career development opportunities.
Industrial Product Specialist (Rotating Equipment) Responsibilities • Provide product support to both the sales team and customer base
• Develop in-depth knowledge of assigned industrial pump systems and brands
• Study product features and conduct hands-on assessments
• Offer technical support to customers, resolving pump-related issues via chat and email
• Assist customers with replacement parts, service requests, and new product orders
• Create and issue customer quotes
• Support the sales team by sharing product info, technical specs, and competitive insights.
• Prepare and maintain product documentation, including manuals and technical sheets
• Troubleshoot and identify solutions for common pump issues with guidance from senior staff
• Participate in training to continually expand product and industry knowledge
• Collaborate with internal teams to promote product awareness
Industrial Product Specialist (Rotating Equipment) Qualifications • 2-year technical/mechanical degree or equivalent industrial equipment experience is required
• Familiar with or ability to learn about rotating equipment or pumps is required
• Strong communication skills, with the ability to explain technical concepts, is required
• Basic proficiency with Microsoft Office (Word, Excel, PowerPoint) is required
• Ability to work 100% on-site is required
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