Position SummaryThe Information Security Technician will be responsible for covering the IT Desktop Support during 2nd shift and provides technical support in cybersecurity and the application of tools and processes required to protect Johnny's Selected Seeds assets. This position is focused on providing the highest level of desktop technical support and will address issues elevated from Tier I support, as well as new problems reported from the customer base. Work involves day-to-day interaction with all levels of the organization providing technical assistance to staff with both equipment and software. The qualified candidate performs network and system risk management support activities, including monitoring security system logs and network activity for unusual or concerning behavior. The candidate will also assist with analyzing and troubleshooting network traffic and performance issues and reports or escalate issues to management as required.
ResponsibilitiesActs as the point of contact for technology service requests as required.Identify evolving problems and recommend remediation / prevention options.Supports and assists with infrastructure and application changes and troubleshooting as necessary.Security Software Implementation: Install, configure, and maintain security software and tools, such as firewalls, antivirus programs, and intrusion detection/prevention systems.Security Patching: Ensure that systems and software are up to date with the latest security patches and updates to mitigate vulnerabilities.Monitors security systems and other relevant security logs to review for threats, anomalies, intrusions, and/or abnormal connection behavior. Investigates, reports, and escalates issues as required to Cybersecurity staff and management.Supports regular and special reporting and analysis, including reports of vulnerabilities, risks, control deficiencies, remediation strategies, and performance metrics.Review external threat intelligence feeds from cybersecurity agencies; sends alerts and coordinates with responsible parties to patch elevated risk vulnerabilities.Helps maintain configuration records and documentation, including security operations and maintenance, incident control, cyber incident response procedures, and other standards, policies, and procedures.Provide security reports to management by collecting and analyzing data and trends.Work with IT managers to assess and identify security compliance gaps and propose technical and operational remediation solutions.Attend seminars and conferences regularly to update field knowledge and expertise.EducationAssociate's degree in computer information systemsTwo years of work experience in cybersecurityQualifications & SkillsExperience with security systems administration and network securityAbility to work independently and resolve issuesFamiliarity with routers and switchesKnowledge of research techniques and information security policiesAccurate attention to detail and thorough organization skillsStrong background in network security, computer systems, and the information securityPhysical RequirementsAbility to lift 50 poundsCapable of frequent prolonged periods of standing, bending, pulling, twisting, reaching, climbing, and standingBenefitsHealth InsuranceDental InsuranceVision InsuranceEmployee Stock Ownership Plan & Profit Sharing401(k)Employee DiscountMaternity/Paternity/Adoption & Foster Care LeavePaid Time OffEducational AssistanceJOHNNY'S SELECTED SEEDS was established in 1973 by our Founder, Rob Johnston, Jr. Today we are 100% Employee Owned. Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service. Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies and information to direct-market growers and avid home gardeners. We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seed, as well as thoughtfully designed tools and equipment. We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally.
We are a strong, stable company focused on growth while still maintaining our small company feel and staying true to our roots. Beautiful Central Maine, where our research farm, warehouse, and offices are located, is the perfect launching point for an active, four-season lifestyle. Geographically situated halfway between Maine's mountains and its 4500-mile-long coastline, we're a short drive away from resorts, parks, and harbors renowned for a rich diversity of recreational and cultural opportunities.
If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's may be the place for you! Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. 06/03/2024
