Overview:
Kimley-Horn is looking for an Information Technology (IT) Analyst to join our Nashville, Tennessee (TN) office! This is not a remote position.
Responsibilities:
In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of the local office and providing IT helpdesk support to end-users across the region/firm.
Provide support on our corporate IT Helpdesk
Install new printers/copiers/plotters and other office equipment
Install and support enterprise applications
Perform data maintenance and data archiving
Assist with office moves/expansions
Qualifications:
Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.
Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-2 years of experience OR
Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
Knowledge of Windows Server 2012/2016 printing and file level NTFS permissions
Ability to understand Windows 10 and configure and troubleshoot PC level problems
Ability to understand basic Windows Active Directory; user accounts and security groups
Strong communication, written, and customer service skills
High aptitude and willingness to learn new technologies
A self-starter that can work with minimal supervision; highly organized
Travel (driving) to other offices within the region as needed
Why Kimley-Horn?:
At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it thats why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horns placement on the Fortune 100 Best Companies to Work list for 17 years!