Information Technology Support Technician

IT Support Technician – Key Responsibilities: ?? Deskside Support Onsite support for hardware (PCs, laptops, peripherals)Troubleshooting software issues??? Device Imaging & Configuration Set up and configure new devicesRemote collaboration with the ADSL L2 team?? OEM Warranty Repair Coordination Manage warranty repairs with Original Equipment Manufacturers (OEM)Oversee spare parts and loaner inventory?? Software Installation Remote software installationsOnsite assistance for failed installations??? Printer Support (L1) Replace consumablesEscalate issues to OEM or Managed Print Services (MPS) provider?? Hands-On Support (Dispatch) Provide on-the-ground support for remote teamsAssist with meeting room setups and other technical needs?? IP Telephony Support Offer hands-on support for IP telephony-related issuesCoordinate with remote teams for break-fix incidentsMinimum 2 years of experience
40 dollars per hour
130 Dollars half day
240 dollars full day