Inside Sales Engineer - Wilmington, NC DISHER is partnering with a leading manufacturer of high-quality check valves to fill the role of an Inside Sales Engineer. This company delivers on-site engineering, test support, and they offer customized valve solutions for various industries. In this role you will be responsible for interacting with customers in response to quotations, order processing, and technical support in a expeditious, accurate, and courteous manner. The Insides Sales Engineer will support the sales force's strategic initiatives of driving revenue growth under direction of management, engineering, and operations. What it's like to work here: This company prides themselves on creating a culture of excellence that aligns with their business mission of delivering high-quality, innovative valve solutions to customers worldwide. The company's culture is built on trust, teamwork, and a shared commitment to continuous improvement—values that empower employees and contribute to the company's long-term success.
\n What you'll get to do:Provide timely response to inquiries for price, delivery, and product information.Preparing formal quotations, processing sales orders, and creating pick tickets. Provide alternate products and solutions to meet customer design or time constraints.Respond to customer return requests, create and process RMA forms, handle initial quality concern related communications with the customer.Provide light duty application work including sizing and compatibility.Follow direction of leadership as related to inventory management and operating model core values.Collaborate with management and sales colleagues to identify development opportunities.Collaborate with purchasing, operations, and the warehouse personnel as needed.Other duties as assigned. What will make you successful:Detail oriented and strong organization skillsExcellent verbal and written communication skills necessary to the sales roleExperience using Microsoft Office, including the ability to create basic reports, documents, presentations and spreadsheets in MS Word, MS Excel, and MS PowerPointCapable of learning and using QuickBooks and/or other ERP systemsMechanical aptitude
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