Insurance Commercial Lines Csr

If you are looking for a career with a company that values honesty, integrity, and a passion for service and community involvement, come join the Bank Midwest team! We are seeking a full-time Insurance Commercial Lines Customer Service Rep. This position works closely with all producers and customers to provide excellent customer service.
Duties:
Work closely with agent to produce new accounts and retention of existing commercial accounts. Provide prompt, efficient, high quality service to designated accounts in support of producer and agency activities. Work with companies to market commercial account renewals. Gather policy information as needed for renewals, changes, and quotations. Maintain strong business relationships with external vendors, including underwriting, claims, and accounting staff of the insurance carriers represented by Bank Midwest Insurance Services. Working knowledge of the agency's core systems; EPIC and insurance carrier sites. Respond to customer needs by handling calls, customer contact and documentation within management system, along with producing binders, certificates, and/or related items; verify accuracy. Requirements:
Licensing in Property/Casualty and Life/Health is a plus; however, we will assist in training to secure proper licensing. Strong interpersonal and customer service skills. Proficient in PC based applications (Microsoft, etc.). Strong verbal and written communication skills. Excellent organizational and problem-solving skills. Benefits:
Competitive compensation package, including 401k plan with company match, Employee Stock Ownership Plan, and Bonus Plan. Medical, Dental, Vision Insurance. H.S.A. and F.S.A options. Paid Time Off, Paid Holidays. Employer paid life insurance and long-term disability. Internal growth opportunities. Compensation based on experience and qualifications. Equal Opportunity Employer