Intake & Revenue Cycle Support Specialist

The company is a provider of behavioral health care services based in Middletown, CT. We provide world-class clinicians to patients, virtually and in-person in long term care facilities who wouldn't otherwise have physical access to specialized care. We are looking for energetic, hard-working individuals to help the company as we execute on our growth plan.

The

Intake & Revenue Cycle Support Specialist

will need to be an independent worker, detail-oriented, and have a sense of urgency. They will have strong organizational habits and must have the ability to meet critical deadlines. The

Intake & Revenue Cycle Support Specialist

is responsible for the daily patient referrals, authorization and claim follow up which includes the following:

ESSENTIAL FUNCTIONS :

Provide outstanding customer service to all facilities, patients, and patient families
Patient registration and handling of all intake calls and emails for over 300 facilities across the US
Process new patient intakes by securing required information and authorizations necessary for treatment
Verify patient eligibility for insurance reimbursement
Submit patient information into the Company's Electronic Health Record System
Professional image in appearance, words and actions
Efficiently use payer portals to obtain claim status and authorizations
Spot and communicate trends in denials and payer specific guidelines
Develop departmental and staff training material as needed
Other related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES:

3 years or more of previous experience in the healthcare industry
Demonstrated understanding of the medical insurance eligibility verification process
Knowledge of the medical billing process
Experience with any medical billing or practice management software
Intermediate to expert level skills in MS Office and MS Outlook
High school diploma or GED