Job summary
The International Operator is responsible for coordination and packaging of export shipments. This includes contact with clients, agents, shippers, consignees, and vendors to manage all aspects of LCL, FCL, and air export shipments. Expected to manage transactions and tasks to satisfy client needs and meet government requirements.
Job seniority: mid-to-senior level
Responsibilities
• Responsible for creation of domestic and international shipping documentation such as booking confirmations, packing lists, bills of lading, commercial invoices, certificates of origin, arrival notices, airway bills, SLIs, and AES filing paperwork.• Ensure all documentation and declarations are accurate and in compliance with international shipping, customs, and trade regulations.• Identify transactions that require special documentation or handling.• Maintain knowledge of current incoterms and AES filing requirements.• Maintain communication with clients, proactively communicating status of their shipments.• Obtain rates from vendors and provide quotes to clients.• Ensure charges are invoiced to client within established time frames.• Coordinate with other business functions such as production, sales, customer service, and quality assurance.
Requirements
• Logistics, Supply Chain preferred or equivalent experience• Experience working in Freight Forwarding or 3PL office with active management of air export shipments.• 3-5 years shipping and distribution experience in high volume international traffic environment. LATAM, EMEA, and APAC market experience/ knowledge preferred.• Strong knowledgeable of US and international export rules and customs regulations.• Experience working with freight forwarders and international commercial terms.• Experience pricing and quoting LCL, FCL, and Air export shipments.• High-volume, pick/pack, small package fulfillment experience preferred.• Strong knowledge of shipping software from carriers such as UPS, Fedex, DHL.• Intermediate knowledge of Microsoft Excel, Word and Power Point.• Intermediate knowledge of MRP software; SAP, Oracle, MAS 500, etc.• Have a high degree of detail accuracy.• Excellent interpersonal, writing, speaking, coordinating and organizational skills• Must be a team player with ability to handle multiple simultaneous tasks and follow-up on requests.• Must be able to perform well under pressure.
Key Skills Needed
• Logistics• Supply Chain• Freight Forwarding• Shipping and distribution• International shipping• Customs regulations• Freight forwarding• Shipping software• Microsoft Excel• Microsoft Word• Microsoft Power Point• MRP software• Detail accuracy• Interpersonal skills• Writing skills• Speaking skills• Coordinating skills• Organizational skills• Team player
