About Apexon: Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We enable #HumanFirstDIGITAL Role Description: The IT Business Analyst will be responsible for performing needs assessments, identifying problems or solutions, assessing the current state of the organization, recommending actions to address business needs, creating requirements documents and assembling business cases. The BA will work closely with multiple Administrations (Air, Land, Water), and OIMT staff to define business requirements, track delivery status, monitor project schedules, and validate service provider invoices. This role encompasses review and validate business/functional/technical requirements, project management, and program management You'll be responsible for (Responsibilities): At least (7) years BA IT experience in working with Maryland State agencies. (i.e., designing, developing, testing, implementing and maintaining)• Exposure to tools like JIRA, TFS, DevOps, Confluence, or Trello for managing requirements and tasks.• Technical business analyst experiences managing several projects simultaneously. Understanding of how databases work and basic querying skills, Webservices or API works and basic.• Familiar with data analysis tools like SQL, Excel (advanced functions), or basic visualization tools (e.g., Power BI, Tableau).• Proficiency in using Excel for data analysis, Word for documentation, and PowerPoint for presentations.• Familiarity with Agile methodologies through training or certification, such as Certified Scrum Master (CSM).• Experience in managing and execution of multiple related operational requests / projects simultaneously.• Experience working in a matrixed environment. Preferred Experience: • Experience in Service Now is a plus.• Knowledge of State Government policies and practices.• Knowledge of Payment Portal implementation with FMIS Integration. Education: • Bachelor's degree with 7+ years of experience in Business Assurance. • Certification in one of the following Analyst, Computer Systems (Junior), Quality Assurance, Quality Analyst, Project Management, Information Technology You'll have (Qualification & Experience): Bachelor's Degree in related field is required. Don't worry if you don't check all the boxes; we'd still love to hear from you. Our Commitment to Diversity & Inclusion: Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com) Our Perks and Benefits: Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: Health Insurance with Dental & Vision401K PlanLife Insurance, STD & LTDPaid Vacations & HolidaysPaid Parental LeaveFSA Dependent & Limited Purpose careLearning & Development