It Field Support Specialist

PeopleShare is seeking IT Field Support Specialists in the Parma, Ohio area! Apply now for immediate consideration!
Quick Overview:
• We are seeking a IT Field Support Specialist with strong operational acumen to collaborate with Subject Matter Experts (SMEs), System Administrators, and the Technology team. In this role, you will develop detailed technical documentation and manage the company's systems procedure guide from end to end. This position requires working closely with developers and operations teams to create and update documentation as we release new services.
Job Details for a IT FIELD SUPPORT Specialist:
• $22-25 an hour based on experience
• 8-hour Shift - 8:00am-5:00pm
• On-Site Position
• Location: Parma, Ohio 44130
Job Responsibilities for a IT FIELD SUPPORT Specialist:
Create, document, and refine technical information for products, tools, and services. Collaborate with technical communicators to develop engaging knowledge base articles. Manage complex projects, content specifications, and create clear technical materials, including swim lanes. Maintain consistency and accuracy across all technical documentation. Work with technical teams to ensure precise, informative, and user-friendly content. Implement comprehensive documentation changes and feedback. Suggest best practices and optimizations for content generation. Job Requirements for a IT FIELD SUPPORT Specialist:
• Bachelors Degree in Relevant Technical Field
• 2+ years of experience in technical writing or software documentation
• Proficient in Microsoft Word , Google Docs, and Adobe Acrobat
IND99
Requirements: Job Type: Temporary Post Date: 11/12/2024