Conversant Group is an IT infrastructure and security consulting company founded in 2009 and based in Chattanooga, TN. We are the world's first Civilian Cybersecurity Force, dedicated to defeating cyber terrorists. To do so, Conversant Group is organized into three battalions: Athena7 which provides infrastructure assessment, strategy and remediation, Grypho5 which offers ongoing managed protection, and Fenix24 which provides rapid restoration in case of a cyberattack.
About this position
The IT Purchasing and Logistics Specialist works closely with representatives from Sales, Customer Success, Implementation, and Managed Services in support of Conversant Group's clients. In this position, you will place, track, and receive high revenue IT product orders, working closely with our vendors and distributors to track physical and virtual products to their destination, and document all materials in our knowledge base. Further, you will be responsible for scheduling and physically receiving all incoming and outgoing shipments at HQ, providing frequent progress updates to various stakeholders throughout the lifecycle of a shipment.
This position sits on-site at Corporate HQ in Chattanooga, TN, reports to the Sales Operations Manager, and is a part of the Sales Team. Due to the variability associated with freight carrier deliveries and pickups, expected working hours are 8:30am to 6:00pm ET.
\n Key Responsibilities:Facilitate efficient and accurate processing of equipment and related software orders in accordance with clean booking operational guidelinesEnsure receipt of electronic deliverables, service contract/warranty paperwork, and renewal confirmationsCoordinate and schedule inbound and outbound shipments at HQ and nearby data center with freight companiesPerform quality control: Initiate, accept, verify, inspect, and record all deliveries at HQ and nearby data centerIdentify and rectify serious vendor problems relating to the ordering and functioning of equipment and softwareCreate, analyze, and distribute order reports, monitoring open and in-fulfillment orders, deliveries, shipments, and returnsManage inventory organization within storage areas, including placing items in correct locations, maintaining an organized layout, conducting inventory checks, and updating digital recordsResponding to all internal inquiries regarding the procurement of new desktop/server equipment and software, such as PC's and SaaS licensingAdvise on enhancements to existing processes as business scalesHandle exceptions in the order to cash processDeliver enablement and training on order-to-cash and clean booking best practicesAdditional requirements as the job function evolves Preferred Skills and Qualifications:Bachelor's degree in Business, Finance, or a related field2+ years of experience in a finance, purchasing, procurement, deal desk, sales operations, or related roleStrong understanding of sales processes, pricing strategies, and contract managementExcellent analytical and problem-solving skillsProficiency in using CRM and PSA systems (e.g., Salesforce, ConnectWise)Ability to manage multiple priorities and projects in a fast-paced environmentExperience working with cross-functional teams including Sales, Finance, and ServicesExperience interfacing with clients regarding timely communicationDetail-oriented with a strong focus on accuracy and complianceKnowledge of IT and Cybersecurity services is a plusMust be able to lift 25+ pound packagesMust have a driver's license and vehicle for travel to data center or freight carrierExceptional communication and interpersonal skillsAbility to drive process improvements and adapt to changing business needs
\nWhy work for us? We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!
We truly value our employees and provide an extraordinary package to prove it, including:
Internal and external learning & development opportunities, including career advancement
Competitive compensation & benefits
Scheduled & flexible PTO programs
Family friendly programs
Care packages
Regular team building events
Join the world's first Civilian Cybersecurity Force and take your career to the next level!