Description: Job Title: IT Slack Sr. Engineer
Location: San Francisco, CA
Zip Code: 94080
Start Date: Right Away
Job Description: ResponsibilitiesResponsible for supporting and maintaining Slack and collaboration Rivian VW Technology Group workspaces.Serve as a technical expert for the Rivian VW Technology Group, and custom Slack applications while enforcing best practices and standards.Have an in-depth understanding of SaaS integrations.Be a leader on tool usage, standard methodologies/frameworks, and implementation.Document technical solutions that align with enterprise objectives.Ensure consistent performance and be a trusted support and escalation point for technical issues.Provide scheduled and ad-hoc demos and training of all apps and workflows including custom apps and workflows.Communicate and collaborate with external teams for support.Monitor and help resolve Service Now escalations and queues.Qualifications5+ years of experience with SaaS. 5+ years of experience with Slack.Ability to support 3rd party add-ons and integrations.Slack Admin or Slack Developer certifications highly preferred.Process-oriented mindset. Experience in the enablement of enterprise-level processes using tools such as Slack workflows, forms, apps, and APIs.Experience configuring and supporting integrations using development tools such as Python, PowerShell, JavaScript, and Postman.Experience with custom Slack Bot and Slack apps development preferred.Conceptual practice and understanding of SDLC, ITIL, and Agile frameworks.Technical understanding of common networking terms and tools.Ability to work independently with minimal guidance in a rapidly changing environment.Ability to manage multiple clients and deliverables at any given time through effective time-management and planning.Strong executive presence, facilitation skills, attention to quality and detail, and a collaborative attitude.If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed.
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