It Support Specialist - Academy

Details of the offer

SAR Academy seeks a technology specialist. The technology specialist is a valued member of a supportive, collegial technology team. They are responsible for supporting teacher, student, and administrative use of technology as well as maintaining technology infrastructure throughout the school. The ideal candidate is a hard-working professional, with strong organizational and communication skills and a particular interest in educational technology, systems administration, and effective tech support. This outgoing, team-oriented professional understands the needs of teachers and is committed to the advancement of educational technology in a school environment.
\n Responsibilities"Front line" help desk work fielding support tickets and providing tech. support for students and staffManaging and maintaining devices for student & faculty 1:1 iPad program and faculty 1:1 laptop programSupporting the technology infrastructure throughout the school, including SMART interactive flat panels, network equipment, A/V equipment, IP phones, printers and other equipmentTraining faculty & students on use of school systems and software platformsMaintaining and creating technology documentation and tutorials for the school communityAttending and participating in technology department and faculty meetings, and numerous after-school events during the school yearCollaborating and sharing best practices within the technology department and the school communityDiagnosing and troubleshooting hardware and software issues specifically related to smartboards, iPads, Macs, printers, copiers, and other educational technologiesSetting up and supporting classroom technology equipment, including smartboards, projectors, and audiovisual systemsEngaging in regular professional development that supports school, department and personal goalsMaintaining and managing printersMaintaining hardware inventorySupporting tech set-up for school eventsAssisting with the management and maintenance of the school's network infrastructure, including switches, routers, and access pointsPerforming routine maintenance tasks such as system updates, antivirus scans, and data backupsMaintaining accurate records of technical issues and solutions using the helpdesk ticketing systemCollaborating with the IT team to implement and enforce IT policies, procedures, and best practicesAssisting with hardware and software procurement, inventory management, and asset trackingOther duties as assigned by the Director of Information Technology and Director of Technology QualificationsBachelor's degree, technical degree or equivalent technology work experience, preferably in an educational setting, technology certificationsKnowledge of basic networking and systems infrastructureKnowledge of computer hardware and software, including Mac and PCProficiency with macOS, iOS, Google Workspace, Jamf, and Microsoft OfficeFamiliarity with network infrastructure components, including switches, routers, and wireless access pointsAbility to manage multiple projects simultaneously with frequent interruptionsInterest in working with people who have varying levels of technology expertise and interestWillingness to work additional hours during peak periodsAbility to lift and carry up to 50 lbsPreferred certifications: CompTIA Network+, CompTIA A+, Apple Certified Support Professional (ACSP), Cisco Certified Network Associate (CCNA), Google Certified Educator, Microsoft Certified, JAMF certifications such as: JAMF Certified Technician (JAMF 100), JAMF Certified Administrator (JAMF 200), JAMF Certified Expert (JAMF 300)
\nThis 12-month, full-time position in the Technology Department offers a comprehensive benefits package. The Technology Specialist reports to the Director of Information Technology. The salary for this position is commensurate with experience and ranges from $45,000 for junior-level candidates to $75,000 for senior-level candidates.
About SAR: SAR Academy is a Modern Orthodox co-educational nursery through grade 8 day school located in Riverdale, NY.  We are dedicated to the belief that every child possesses a divine spark, has unique worth as an individual and should be encouraged to achieve according to his or her ability. Our warm environment promotes confidence, creativity and enthusiasm for learning. In our approach to academics, we nurture students to develop intellectual curiosity, critical thinking skills and a lifelong love of both Torah and Secular studies.


Nominal Salary: To be agreed

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