It Support Specialist - Mid

Who We're Looking For (Position Overview): Spry Methods is on the search for an IT Support Specialist - Mid to join our team in Pocatello, Idaho.
\n What Your Day-To-Day Looks Like (Position Responsibilities):Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance.Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions.Work with system and business owners to escalate/discuss issues and understand new processes or functionality.Create and publish knowledge management articles What You Need to Succeed (Minimum Requirements):5-10 years of experience of work experience TS/SCI EligibilityComfortable obtaining a CI Polygraph.
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