It Systems Administrator/Manager

Rezo is a different kind of biopharma company. Our mission is to dramatically increase the success rate of drug development by building a disease-agnostic, fully-integrated, network biology platform that will redefine our understanding of human disease and ability to treat it.
Our Founders and members of the Board are a group of esteemed, world-class scientists from the University of California, San Francisco: Nevan Krogan, Kevan Shokat, Sourav Bandyopadhyay, Natalia Jura, as well as renowned biotech executives George Scangos and Norbert Bischofberger. These leaders bring with them a strong track record of amazing discoveries and scientific breakthroughs, leading to very successful companies and many FDA approved drugs.
Capitalizing on our Series A of $78M from top-tier investors, we are leveraging a unique integrated approach, combining capabilities in genetics, proteomics, structural biology and AI to generate deep biological insights and novel therapeutic approaches.
Located in San Francisco's vibrant Mission Bay neighborhood, Rezo is in close proximity to UCSF, numerous urban amenities, and outdoor recreational opportunities. We recognize that realizing our mission depends as much on our people as it does on our science and are building a workplace that fosters collaboration, respect, and diversity where contributing to your team's success is valued as highly as individual achievements. If you're passionate about team science and breaking down barriers to progress in drug development, please consider joining us!
The Opportunity We are looking for a proactive and experienced IT Systems Administrator/Manager to join our growing IT team. This role is designed for a professional ready to step into leadership responsibilities while still engaging in hands-on IT work. You will manage daily IT operations, support internal users, oversee critical infrastructure, and collaborate with our IT Managed Service Provider (MSP) to ensure seamless business operations. This is an excellent opportunity for someone eager to transition into an IT management role without losing touch with technical tasks.
THIS IS A 4+ DAY A WEEK ON-SITE ROLE What You'll Do:Team and Vendor Management:Manage day-to-day IT operations, including coordinating tasks for the IT MSPAct as the primary point of contact between the company and the IT Managed Service Provider (MSP), ensuring high service levels and timely issue resolutionOversee ticket management and escalate issues as necessary to the MSP while monitoring service delivery and performanceFacilitate the integration of new technologies in collaboration with the IT MSP and internal stakeholdersCloud and Systems Administration:Oversee Office 365, Azure Active Directory, and other cloud services, managing user accounts, access controls, and security protocolsAdminister and maintain local servers when implemented, ensuring high availability and optimal performanceImplement backup solutions and disaster recovery plans to safeguard business operationsManage IT assets, ensuring lifecycle management, from acquisition to decommissioningProject Leadership and Implementation:Lead small-to-medium IT projects, such as system upgrades, new software deployments, and network expansionsCollaborate with internal departments and the MSP to assess IT needs and implement solutions that enhance productivity and securityDevelop and maintain IT infrastructure documentation and procedures to support scalability and process improvementInfrastructure and Network Support:Oversee network performance, troubleshoot connectivity issues, and ensure secure and reliable network operationsWork with the MSP to manage network devices (e.g., switches, routers, firewalls) and perform regular updatesEnsure the ongoing reliability of audio-visual systems, including Zoom and conference room technologySecurity and Compliance:Implement and maintain security measures, including Multi-Factor Authentication (MFA) and Single Sign-On (SSO), in collaboration with the MSPEnsure that systems and data comply with company policies and relevant industry regulations (e.g., HIPAA, GDPR)Assist in conducting audits and compliance checks in coordination with the MSPEnd-User Support and Training:Provide high-level support for escalated IT issues and manage end-user expectations, ensuring prompt and effective resolutionsLead internal IT training initiatives, educating staff on new technologies, best practices, and security protocolsEstablish a positive, customer-focused IT environment, empowering users with self-service resources and timely supportStrategic IT Planning:Collaborate with leadership to develop long-term IT strategies that align with company growthIdentify opportunities for IT process improvements and technology advancementsProvide input on budget planning for IT-related expenses, including vendor contracts and software licensesAbout You:4-6 years of experience in IT systems administration, with at least 2 years in a leadership or team coordination roleStrong experience with Office 365, Azure Active Directory, and cloud-based solutionsAble to come on-site 4+ days a weekFamiliarity with networking concepts, including DHCP, DNS, and basic firewall administrationExperience managing IT MSP relationships, including vendor performance and project coordinationExcellent communication skills with the ability to collaborate across teams and with senior leadershipDemonstrated experience in project management and leading small-to-medium IT initiativesPrior experience in a biotech or regulated environment is highly desirableAbility to balance hands-on technical work with team management responsibilitiesPreferred Skills:Experience with ticketing systems such as Jira or ServiceNowFamiliarity with virtualization technologies (e.g., VMware)Knowledge of security best practices and compliance frameworks (e.g., HIPAA, GDPR)Previous experience in budgeting and cost management for IT infrastructureCompensation at Rezo The expected starting salary range for this position based in San Francisco, California is $120,000 – $170,000. Actual starting salary will be determined based on multiple job-related factors including a candidate's skills, education, and experience, the level at which they are hired, market demand, business needs, and internal parity. This role is eligible for participation in our Annual Discretionary Bonus Plan (based on individual and company performance) and our Equity Incentive Plan, subject to the terms of those plans and associated policies. This position is also eligible for the benefits detailed below.
Benefits at Rezo Medical (HMO or PPO), dental, and vision insurance
Discretionary time off policy
Company holidays (including summer and winter shutdown)
401(k) retirement savings program
Parental leave
Competitive compensation
EEOC At Rezo we value a diverse, equitable, inclusive workplace and provide equal employment opportunity to all persons without regard to race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. This statement covers all facets of employment and is especially important when it comes to growing our team.
If you are wondering if you'll belong at Rezo, or are worried that you don't meet 100% of the qualifications for this role, take a chance on us and yourself — please apply! Pursuant to the San Francisco Fair Chance Ordinance, Rezo considers qualified applicants with arrest and conviction records for employment.

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