It Technician

Job Details

Job Location
Texas Institute for Surgery LL SURG - Dallas, TX

Position Type
Full Time

Salary Range
$20.00 - $30.00 Hourly

Job Category
Information Technology

Description

Job Summary:
Texas Institute for Surgery is looking for an experienced IT Technician to provide computer support, maintain and upgrade networked computer systems, and diagnose and repair hardware and software issues. The successful candidate will have technical expertise, customer service skills, and the ability to solve complex problems with grace under pressure.
IT Technician Responsibilities Provide helpdesk support for end users including customers and employees
Set up computer hardware and software for end users
Troubleshoot, repair, and maintain computer systems and networks
Monitor network performance and security
Upgrade computer networks, hardware, and software for performance and security
Train users on computer and equipment use
Document ongoing computer issues
Communicate with team members about recurring problems and brainstorm solutions
Qualifications

IT Technician Requirements Bachelor's degree, associate degree, or certification in a relevant field
At least two years of experience providing multichannel computer support to end users
Technical knowledge, which may include database management systems (e.g., Oracle PL/SQL, Apache Hive), operating systems (e.g., iOS, Microsoft Windows Server), networking monitoring software (e.g., Wireshark, Nagios), and security software (e.g., McAfee, Norton)
Interpersonal skills including communication, customer service, multitasking, listening, and problem-solving skills