Jay'S Place Cafe - Retail Lead

Jay's Place Cafe - Retail LeadNOTE TO APPLICANT: Some positions require a resume, cover letter and/or other documents to be submitted with your application. Please submit these as one attachment in the My Experience section of the application under the "resume/CV" upload section. Once you submit your application, you will not be able to attach additional documents.
Job Description: Position Summary: Under the general supervision of the Senior Director of Dining Services and Retail Assistant Manager, Jay's Place Lead coordinates all functions of Jay's Place retail operation to provide a properly provisioned, clean, safe, orderly, and staffed pizza retail operation. The Lead ensures that Jay's Place facilities are always clean, orderly, and safe and that supplies and food products are safely and appropriately handled, prepared, and stored.
Benefits: Medical BenefitsDental BenefitsVision BenefitsRetirement Plan (12% employer contribution- no employee contribution needed)Dependent Collegiate Scholarship Program (50% of tuition and mandatory fees at any college that your student is accepted. For eligible employees, subject to policy requirements.)11 Paid Holidays for 2024Paid Sick, Vacation & Personal daysCollege provided uniforms and work tools (Knife Set, Working Shoes, etc.)Free Meals during your shiftFree employee parking availableFun express discounts (substantial savings on admissions to amusement and water parks, museums, movie passes, dinner theaters and a host of family friendly activities)Flexibility available throughout the year for summer months, and/or some major holidays offHarvey Mudd follows local state and federal COVID safety precautions. We also provide personal protective equipment when neededPay Rate: The anticipated starting hourly pay rate will be: $24.50 - $28.79 per hour. Compensation will be commensurate with qualifications, experience.
Duties and Responsibilities: In a lead role, coordinate Jay's Place's day-to-day operations, including food production. Provide input on appropriate staff scheduling.Assist Retail Assistant Manager in instructing staff in all aspects of duties. Guide employees in the absence of other management staff.Monitor productivity to ensure timely completion of work.Ensure a safe work area by training, retraining, lead employees, as needed, regarding safety guidelines in all aspects of work.Immediately report safety, quality, staffing, or customer concerns to management staff.Provide direction to employees and assist with problem resolution. Promote teamwork.Interact and actively communicate with customers to ensure quality service and customer satisfaction.Train staff in duties, safety, and policy.Follow and communicate policies set forth by Harvey Mudd College and Dining Services.Assist the Retail Assistant Manager in improving productivity and quality customer service.Using MS Word or MS Excel, create and ensure thorough coverage and accuracy of signs, nutritional analysis, and food labels for food prepared and served in Jay's Place.May occasionally perform the Front of House or Kitchen/Production Lead duties, as assigned at Hoch Dining Commons and the Café. May guide some catering operations.Place and receive orders for specialty retail food items and supplies for Jay's Place. Maintain and update food and supply inventory and pricing. Take physical inventory and maintain records.Observe the condition of equipment and facilities. Submit equipment and facilities maintenance requests, as they arise, to Retail Assistant Manager or Dining Services Coordinator.Participate in training sessions provided by the College or Dining Services management staff.May monitor cash receipts and verify cash bank- drop the deposit in the safe and inform Retail Assistant Manager or Dining Services Coordinator of any variance.With the direction of the Retail Assistant Manager, must maintain Mobile App updated with product availability. Update the Mobile app by turning off and on service when needed.Comply with College policies as they now exist and as the College or department may adopt from time to time, including providing timely notice of absence and requesting time off.Willing and able to work overtime in emergencies and mandatory during special events such as Family Weekend, Alumni Week, Orientation Week, and Commencement Week.Perform other related duties as assigned.Required Knowledge, Skills, and Abilities: Must be able to understand and follow oral and written instructions in English.Must be able to communicate basic ideas in written English.Must be able to perform simple arithmetic functions relating to cash handling and food preparation.General knowledge of MS Word and MS Excel to facilitate the production of signs and labels.Must be able to establish and maintain cooperative working relationships.Must be able to work well without continuous supervision.Must wear uniform and safety equipment as required.Requires physical fitness, knowledge of safe working practices, food safety, production methods, procedures, supplies, and equipment.Requires a valid California driver's license and possession and maintenance of a driving record, as recorded by the DMV, acceptable to the College's insurance carrier.Good personal hygiene is required.Must be willing and able to work overtime in emergencies, coming in Am Shift, Mid Shift, and PM Shift when needed.Required Qualifications: Education: Any combination of education and training provides the required knowledge, skills, and ability for the position.
Experience: One year of paid employment experience in the preparation of food and or lead position.
Licenses/Certifications: Current certification in SERV Safe or other food safety certification recognized by the Los Angeles Department of Health; or must obtain certification within three weeks of start date.
Physical Requirements: Must be able to stand, walk, bend, climb, push, pull, stoop, twist, stretch, squat, reach, and lift up to 30 pounds from the floor to waist level without assistance, climb ladders up to six feet with help and up to three feet unassisted, and be able to work on feet for prolonged periods. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Must satisfactorily complete a post-offer functional capacity physical test.
Other: Employees in this position usually work with a team but may occasionally work alone. Most work is done indoors but some activities occur outdoors. Not all facilities are air-conditioned.
Hours: 6:00pm-2:30am Tuesday-Thursday and 6:30pm-3:00am Friday-Saturday. Hours may vary due to the needs of the department or College. This position works for approximately 34 weeks per year, which may vary or change at any time due to the needs of the College and department.
Grooming and Appearance: The College always seeks to maintain a neat and professional image. A uniform is provided and required. Good personal hygiene is required.
Classification: This is a non-exempt, full-time, benefits-eligible position.
Reporting: This position reports to the Assistant Retail Manager in Dining Services.
Deadline to apply: Position will remain open until filled.
Additional Information: This job description defines the essential job duties of the position. Harvey Mudd College expects that employees hired for this position can perform the essential functions of the job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act.
Regular employment at the College is for no specified period; conditions and status of employment (hours, pay, title, duties, etc.) are subject to change at any time. Employment is at-will and employees, and likewise the College, are free to end the employment relationship at any time, for any reason, with or without notice or cause, unless otherwise prohibited by law.
Harvey Mudd College is an Affirmative Action/Equal Opportunity Employer. Qualified applicants will be given consideration for employment without regard to age, race, gender, national origin, sexual orientation, protected veteran's status, disability, or any other characteristics protected by applicable law.
Please note that in order to be considered an applicant for any staff position at Harvey Mudd College you must apply for each position for which you believe you are qualified.

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