Job ResponsibilitiesIn charge of daily operations at US local warehouse and 3PL. Streamline and standardize business processes according to local operations requirements. Establish instruction and regulation of day-to-day operations. Be responsible for specific business KPIs.Onboard local customers. Communicate and solve daily operations issues.Responsible for assigning and managing employees to ensure a safe and efficient work environment, minimizing operational cost and maximizing operational quality.Optimize operations process of the overseas logistics business. Support new business launch, SOPs and training.Develop training materials, organize training programs to warehouses' associates and 3PL partners, improve the overall operations capacity.Analyze and report operational performance. Continuous improvement of operational management.Ensure compliance with government and company regulations, policies and procedures.Essential Qualifications Bachelor's degree in logistics, supply chain or other related field.3 years' experience in warehousing.Familiar with the workflow and system of warehousing, distribution and after-sale services, etc. Experience in logistics planning and operations management.Must be fluent in English and Chinese Mandarin.Excellent organization, planning, collaboration and communication skills. Service and teamwork oriented, can work under pressure.Self-confident and passionate.Preferred Qualifications 1 year e-commerce experience at well-known B2C companies.About JD.comJD.com is China's largest online retailer and its biggest overall retailer, as well as the country's biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally.
About JD LogisticsJD Logistics, a business group under JD.com, leverages the company's advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. We believe technology innovation can drive smart logistics.
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