Direct Hire Opportunity! Guest Services Representative listing title: Guest Services Representative
Job location: Lakeville, CT
Type: Direct Hire
Schedule: 40-hour workweek with flexible hours, including nights and weekends
income: $22 per hour
Company Overview: Join our client's dedicated team and become an integral part of our commitment to exceptional hospitality in beautiful Lakeville, CT. We take pride in providing unforgettable practices to our guests, and we're seeking a Guest Services Representative who shares our passion for hospitality.
Guest Services Representative Listing description As a Guest Services Representative, you will be the face of our establishment, providing top-notch service to our valued guests. Your warm and welcoming demeanor, coupled with your broad hospitality practice, will ensure that every guest's visit is memorable and enjoyable.
Guest Services Representative Qualifications required »Minimum of 3 years of practice in the hospitality industry is required.
»Exceptional customer service and interpersonal expertise.
» capability to work flexible hours, including nights and weekends.
»Strong attention to detail and organizational expertise.
»Proficient computer expertise, including expertise of reservation and front desk systems.
»Excellent communication expertise, both verbal and written.
»A positive attitude and a passion for providing outstanding guest practices.
Benefits: »Competitive hourly wage of $22 per hour.
»Opportunity to work in a dynamic and welcoming environment.
»Professional development and training opportunities.
»Health, Dental, and Life Insurance coverage available after 60 days
»Paid Time Off
» 401K Plan for retirement savings
»Employee Discount for our services
»Enjoy working in a pleasant and welcoming environment.
Guest Services Representative Key Responsibilities: »Greet and assist guests upon arrival with a friendly and professional attitude.
»Provide information about our services, amenities, and local attractions.
»Check-in and check-out guests efficiently, processing payments and reservations accurately.
»Respond to guest inquiries and resolve any concerns promptly and courteously.
»Maintain a clean and organized front desk area.
»Handle guest requests for special accommodations or services.
»Collaborate with other team members to ensure a seamless guest practice.
»Maintain expertise of current events and activities in the Lakeville area to assist guests effectively.
If you are a hospitality professional with a proven track record of delivering exceptional guest service and you're ready to contribute to our team's success, we encourage you to apply for the Guest Services Representative position.
Equal Opportunity Statement
Applications are considered on the basis of expertise, practice and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, discapability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
