COMPANY OVERVIEW ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities. POSITION OVERVIEW ThreatLocker's Jr. Cyber Hero role is a fantastic role to start your cybersecurity career. Our Jr. Cyber Heroes are responsible for, but not limited to: Updating and maintaining applications within client environments Building test environments Diagnosing and troubleshooting issues Helpdesk Support Hardware support Supporting our Sales team in customer calls Other duties as identified and assigned ThreatLocker provides 24/7 support to our global clientele. Therefore, our Support Team is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided. REQUIRED QUALIFICATIONS THIS IS AN ENTRY LEVEL ROLE. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you!
Basic knowledge and experience with computer programming and operating systems Excellent verbal and written communication Cybersecurity certificates (CompTIA, Security+ , Network +), preferred Knowledge and experience in macOS 12.x and higher; preferred WORKING CONDITIONS The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed. Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations. While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools. Must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.