Junior Account Rep/Customer Service

JUNIOR ACCOUNT REP / CUSTOMER SERVICE TYPE: Contract to Hire (onsite role)

HOURS: Monday- Friday 8a-5p

PAY: Up to $21 per hour

YOUR DUTIES FOR THE JUNIOR ACCOUNT REP / CUSTOMER SERVICE WILL INCLUDE: Answer incoming calls and direct to appropriate department Research cost and sell prices Verify cost prior to reaching out to customer Data entry of non-quoted jobs into QuickBooks from customer PO's, salesmen call-in request, or email requests Verify customer credit terms Process work orders and work with vendors to ensure orders are filled properly and delivered in a timely manner Research cost discrepancies on purchase orders Revise orders with correct cost Prepare orders for invoicing Assist sales with quote requests Research orders and provide ship dates Assist with delivery and installation scheduling Other duties as assigned HOW YOU ARE QUALIFIED FOR THE JUNIOR ACCOUNT REP / CUSTOMER SERVICE: Associates degree preferred 1-3 years in a customer service / account management type role Self-starter Experience with MS Office Suite