Junior Client Coordinator

Essential Impact is seeking a full-time Junior Client Coordinator who is career-minded and possesses unmatched people skills. The Junior Client Coordinator role is entry-level and NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer service team, there is a new Junior Client Coordinator opening for the expansion of the marketing campaign.
Serving our clients with a smile and a handshake is why our Junior Client Coordinator team has enjoyed unprecedented growth this year. Campaigns focus on developing and executing unique, personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple : every customer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
Responsibilities of our Junior Client Coordinator:
Creating and maintaining client accounts through our direct approach to build more revenue for our client Learn the software systems provided by the client to be able to communicate effectively with incoming inquiries Provide a daily breakdown of client interactions to management and offer feedback to improve the client experience Be familiar with all products and services we promote and sell to be able to answer any questions or inquiries if needed Cross-educate in each department to excel in our training program to potentially advance to management depending on individual performance Benefits of the Junior Client Coordinator:
Comprehensive one-on-one Training by a groomed team of Senior Client Coordinators Travel allowance Opportunity For Community and Charity Involvement Hands-on Learning Flexible Scheduling Numerous Advancement Opportunities Qualifications of the Junior Client Coordinator:
Friendly, outgoing personality for establishing positive relationships with clients, coworkers, managers, and customers Ability to adapt to a variety of people Winning attitude and dedication to ensuring customer satisfaction Positive attitude and ability to work well within a team environment College Degree preferred Background in Retail, Restaurant or a Customer-Facing role is ideal Leadership skills Local to the office area #LI-Onsite