Title: Lab Manager II Description: Solutions³ LLC is supporting our prime contractor and their U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Solutions³ LLC is seeking a Lab Manager II to support this critical mission by performing investigations to characterize the severity of breaches, developing mitigation plans, and assisting with the restoration of services. Eligibility: Must be a?US Citizen Must have an?active Secret clearance with the ability to obtain TS/SCIMust be able to obtain?DHS Suitability?prior to starting employment? 2+ years of directly relevant experience in system administrationResponsibilities Include: Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirementsSupport the implementation of new technologies and equipment in the lab environmentAssesses network topology and device configurations identifying critical security concerns and providing security best practice recommendationsAdvises and provides insight on development of lab standard operating procedures (SOPs) and policiesProvide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to usersProvide support for MacOS and iOS to usersProvide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issuesMonitor and respond to users on IT helpdesk channels and phone linesAssist in the management of user accounts and resetting credentialsPerforming implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems securityTroubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks Monitor channels for storage-related network and system issues and remediate them as they occur Required Skills: Experience with multiple operating systems, to include Linux/Unix & MacOSExperience and knowledge of networking and network administrationExperience with Virtual Private Networks (VPN) Experience with virtual desktops (Citrix, VMWare)Must be able to work collaboratively across physical locations Desired Skills: Experience working with SIEMs to include ELK and SplunkVirtualization automation and optimizationExperience working with Jamf Pro, DEP, and Enterprise Connect implementationExperience with writing technical procedures and standard operating procedures Desired Certifications: CEH, Sec+, Network+, CCNA Required Education: BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 4+ years lab management or systems administration experience