Job Description
The Lead Associate for Dining Services is responsible for supporting and overseeing the daily operations of the assigned food service department. This role involves serving and supporting a team of staff members, ensuring the efficient production and delivery of food, maintaining high standards of cleanliness and sanitation, and providing excellent customer service. The Lead Associate reports to the shift leaders and management team and collaborates closely with kitchen staff, administrative staff, and other supervisors as required. Performance goals for this position are summarized within the areas of food production, customer service, safety, sanitation, security, and compliance, and training and communication.
Required Qualifications
• High school diploma or equivalent.
• Proven experience in food service or a related field, with previous supervisory experience is a plus.
• Basic leadership and strong interpersonal skills, with the ability to motivate and train staff effectively.
• Ability to follow instructions and work effectively in a team environment.
• Basic knowledge of food safety regulations and sanitation practices, including HACCP guidelines.
• Strong attention to detail and the ability to maintain cleanliness and organization.
• Physical stamina and the ability to stand for long periods, lift and move heavy objects, and perform repetitive tasks.
• Excellent interpersonal and communication skills.
• Flexibility to work evenings, weekends, and holidays as needed.
• A positive attitude and a commitment to providing excellent customer service.
Preferred Qualifications
Pay Band
1
Appointment Type
Regular
Salary Information
Salary $33,800 - $35,360, based on position plus $4,160 shift differential
Review Date
Open until filled
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicinecollege, Graduate School , andHonors College . The university has a significant presence across Virginia, including theInnovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerousExtension offices andresearch centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech endorses and encourages participation in professional development opportunities anduniversity shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contactKim ****** regular business hours at least 10 business days prior to the event.
About Student Affairs:
Student Affairs at Virginia Tech fosters a community where each student creates a customized experience to meet their goals. Building on our motto ofUt Prosim(that I may serve), Virginia Tech is dedicated to serving in the spirit of community, diversity, and excellence. We seek candidates who adopt and practice our Principles of Community, which are fundamental to our ongoing efforts to increase access and inclusion and to create a community that nurtures learning and growth. We are actively seeking people to join our community and help us prepare leaders for the world. Our people in Student Affairs are committed to student well-being and assuring that all studentsExperience VT by demonstrating, supporting, and operationalizing ourAspirations for Student Learning . If you are someone dedicated to ensuring student success, then we want you to consider being a part of our team!
About Dining Services:
Virginia Tech has built a reputation for outstanding dining. Our dining program stays at the leading edge of national trends.
Customers report high overall satisfaction and appreciate the variety of dining options available on campus. Recent customer comments such as "I brag about our food service to my friends and family" illustrate that the Virginia Tech students share our pride in the dining program.
Dining Services serves approximately 7.5 million meals per year.
Total on-campus sales of $71.2 million annually
Current national brand annual gross sales of over $9.5 million
Largest single employer on campus, employing over 2,200 people.
Approximately 19,000 dining plan holders with debit-style plans that can be used in any of the dining centers.