Job Description - Lead Consultant – Network Routing and Switching (ITO085913)
Inviting applications for the role of Lead Consultant – Network Routing and Switching Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
The Level 3 Network Engineer plays a crucial role in designing, implementing, and maintaining scalable and secure network infrastructures to support multi data center infrastructure. This role involves advanced troubleshooting, architectural planning, and optimization of network systems to ensure high availability, reliability, and performance.
Level 3 Network Engineers typically work in an office environment but may occasionally be required to work remotely or travel to different sites for project deployments or troubleshooting. The role may involve occasional on-call duties to address critical network issues outside of regular business hours.
ResponsibilitiesNetwork Design and Architecture:Design and implement robust network architectures to support current and future business requirements.Develop network diagrams, documentation, and specifications for network components.Collaborate with stakeholders to understand business needs and translate them into technical network requirements.Network Implementation and Deployment:Configure and deploy network devices such as routers, switches, load balancers, and VPN concentrators.Implement network security measures, including access control, encryption, and intrusion detection/prevention systems.Deploy and manage network monitoring and management tools to ensure proactive network health and performance monitoring.Network Optimization and Performance Tuning:Identify performance bottlenecks and optimize network configurations to enhance efficiency and throughput.Conduct periodic network performance assessments and capacity planning exercises.Implement Quality of Service (QoS) policies to prioritize critical network traffic.Network Troubleshooting and Support:Provide escalated support for complex network issues and outages, including root cause analysis and resolution.Collaborate with cross-functional teams to troubleshoot network-related problems impacting business operations.Implement and maintain disaster recovery and business continuity strategies for network infrastructure.Security and Compliance:Implement and enforce security policies, standards, and best practices to protect network assets from unauthorized access and cyber threats.Ensure compliance with industry regulations and standards such as PCI DSS, HIPAA, GDPR, etc.Perform regular security audits and vulnerability assessments to identify and remediate potential security risks.Documentation and Knowledge Sharing:Maintain comprehensive documentation of network configurations, procedures, and standards.Provide mentorship and knowledge transfer to junior network engineers and other IT staff.Stay abreast of emerging technologies, trends, and best practices in networking.Qualifications we seek in you!Minimum Qualifications / SkillsBachelor's degree in computer science, Information Technology, or related field (or equivalent experience).Professional certifications such as CCNP, CCIE, JNCIP, or equivalent are highly desirable.Extensive experience in designing, deploying, and managing large-scale enterprise networks.Proficiency in network protocols and technologies, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, etc.Strong understanding of network security principles and best practices.Hands-on experience with network hardware, including Cisco, Juniper, Palo Alto, and other leading vendors.Excellent analytical, problem-solving, and communication skills.Ability to work effectively in a team environment and collaborate with cross-functional teams.Preferred Qualifications/ SkillsStrong communicator – English in spoken and written form.
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