Job Description – MS Purview Tech Lead System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations. Why System Soft Technologies? At System Soft Technologies, we are united by diversity, inclusion, transparency, respect, integrity, and a deep passion for our clients and team members. Our growth is fueled by your professional development as we collaborate, share ideas, innovate, and invest in our future together. By building meaningful partnerships with our people, we embrace a common purpose to amplify ambitions, expand horizons, and exceed our goals. This synergy keeps us agile, ahead of the competition, and leaders in our industry. Our continued success starts with you. Job Summary: Seeking a highly motivated individual to work as serve as the subject matter expert and primary technical lead of the, the primary technical lead and administrator of the Microsoft Purview environment. The person in this role will manage and administer the compliance (purview) portal in M365 and collaborate with analysts, architects, managers, and others across different departments including records management, security, collaboration, and IT. The ideal candidate will have the following skills to be successful in this position: • Three (3) or more years developing compliance solutions using Microsoft 365 apps and services, primarily Purview Information Protection. A deep understanding of the Microsoft 365 (M365) Purview compliance architecture and administration, and data compliance tools implementation. • Sound understanding of Microsoft Purview Data Loss Prevention, Insider Risk Management, Information Protection, Data Lifecycle Management, Audit, Compliance Manager, Data security, Data Governance, and Risk and Compliance. • Experience in defining and implementing retention policies and retention labels in Microsoft Purview and developing learning materials and procedures for the user and support audience. • The ability to design and build data classification strategies utilizing sensitive information types, manual and automatic labelling across M365 and other endpoints • The ability to manage the full life cycle of eDiscovery and content search requests • Experience with Data Governance in relation to Microsoft Purview. • Experience driving End User adoption leveraging Microsoft 365 services. • The ability to design and build data classification strategies utilizing sensitive information types, manual and automatic labelling across M365 and other endpoints • An understanding of all components that comprise the Purview Secure Score and Purview Compliance Score • Troubleshooting an environment with multiple layers of applicable security policies across M365, Azure, and other technologies • Pro-actively learning new ways to solve technical challenges and monitor M365 roadmap changes • The ability to manage multiple tasks and competing priorities in a busy work environment. • Document procedures, and processes for a secure infrastructure Responsibilities: Non-Technical - Effectively interact and communicate with peer to Director-level IT professionals. - Provide feedback to team regarding product issues, enhancements and new features. - Must have initiative, drive and be a self-starter. - Ability to ask pertinent questions of others. - Proactively seek to identify, communicate and implement process related improvements. - Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders - Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our stakeholders. - Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both stakeholder and appropriate employees of status of all issues on a timely basis. - Good customer skills, be attentive to detail, and responsive to customer tickets. - Comfortable working across teams with various stakeholders and internal customers to collaboration and drive the adoption of security tooling that support improvements to the organizational security posture. - Able to translate leadership objectives into technical requirements and communicate those cross-functional teams. Technical - Develop workaround solutions as appropriate. - Perform equipment and software upgrades - Maintain familiarity with current computer and network products - Adhere to corporate information security guidelines and promote information security among coworkers - Strong understanding of security protocols, cryptography, authentication, authorization, network fundamentals and cloud security. - Performs other duties and special projects as assigned. - Design, implement, and maintain the organization's MS Purview and M365. Provide an architectural framework for information system development, maintenance, and enhancement efforts. - Architect and implement GRC tools and process workflows. - Guide risk & compliance activities to include assessing systems against policies and standards Qualifications REQUIRED EDUCATION/CERTIFICATIONS: • A bachelor's degree in information technology systems, computer science, or related field and four years of experience in information technology systems or related area. System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.