Lead Ux Designer - Capital One Software

11 West 19th Street (22008), United States of America, New York, New York
Lead UX Designer - Capital One SoftwareEver since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. In 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Lead UX Designer, you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
What You'll Do:As a leader and maker, you'll be asked to handle responsibilities, including:
Strategy & PlanningCollaborating with technology, product, and business teams to uncover customer and business needs — then translating them into intuitive and engaging digital experiencesTranslating complex ideas into understandable concepts that evolve and enhance the product experienceEngaging in portfolio prioritization to help set the strategy and product road map for the teamManaging through shifting priorities to provide clear direction and input on product prioritization and support early product definitionAdvocating for the customer through human-centered design methods, including: discovery, research sketch sessions, and user testingChampioning prioritization of design centered product enhancements grounded in research and analysisWorking with partners and teams across various geographiesEmbracing and advocating for an experience mindsetLeading & Developing TeamsBuilding and leading successful teams through career development by mentoring, coaching, and elevating othersGuiding team members in strategy, research, alignment, analysis, design critiques, and design execution tasksNavigating conflict resolution within your team as well as within projects, teams and partner relationshipsDiscovering & DeliveringSupporting early product definition by working with partners to facilitate discovery sessions that uncover customer pain points and opportunitiesDemonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teamsDriving end-to-end product design by:Working with researchers to understand customer needs and define opportunities through usability and empathy studiesFraming problems, defining insights, and designing new methodologies/practices to serve customer needsCreating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypesPlanning and facilitating workshops with internal and external stakeholders to align with business needsDesigning within existing — and creating new — standards to contribute to our internal design system, best practices, and guidelinesStorytelling and presenting visual concepts to various stakeholdersCreating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleaguesBasic QualificationAt least 5 years of experience with User Experience designPreferred QualificationsExperience designing for cross channel experiencesExperience working with a variety of business partners and delivering outcomesFamiliarity with design and prototyping tools, such as Sketch and/or FigmaFamiliarity with working in an established design systemExperience managing a cross-functional teamAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Design; $199,100 - $227,200 for Sr. Manager, Design
San Francisco and San Jose, California (Hybrid On-Site): $173,100 - $197,500 for Manager, Design; $210,900 - $240,700 for Sr. Manager, Design
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace.

#J-18808-Ljbffr