Leads Coordinator

Details of the offer

Thank you for taking the time to explore a career with Ariel Ostad, MD.
The Cosmetic Dermatology industry is fun, dynamic, growing, and an amazing industry to develop a career.
As the leading Cosmetic Dermatology Practice in NYC with significant expansion plans, now is the perfect time to join our team!
Dr Ostad and our team of nurses provide a wide range of surgical and non-surgical aesthetic procedures, including botox, filler and skin lasers. We take pride in creating a positive work environment developed over 28+ years where we work to support our patients and providers.
Our culture is defined by: truth, transparency, open communication and teamwork. We are looking to fill a few positions in our call center/marketing department to schedule appointments via phone, email, and text, answer any inquiries and reach out to clients with our current sales & promotions.
Applicants should be motivated, friendly, energetic, efficient, and enjoy working in customer service.
Excellent writing and communication required. Weekend availability required. Duties will include: *Engaging with our patients and team members to build long-lasting relationships *Communicating clearly and precisely to patients and team members. *Delivering accurate information to customers in accordance with client's needs. *Directing client's issues or special requests to supervisors or managers as needed. *Someone who can work well under pressure and great at multi-tasking. *Strong sales skills via phone so clients are encouraged to book *Upbeat and responds well to feedback *Have strong problem-solving skills and organization skills *Scheduling appointments, taking messages and directing calls on multi-line phones *Answering incoming leads for select services *Lead data entry and follow up *Reporting data entry numbers daily, weekly, and monthly *Great attention to detail *Highly organized *CRM software knowledge preferred *Google sheets/Excel experience preferred *Aesthetics knowledge a plus *Must be available to work 1 weekend day Job Type: Full-time Salary: From $19- $21 per hour + bonus Benefits: ·         Employee discount ·         Health insurance ·         Paid time off Schedule: ·         8-10 hour shift (4-5 days a week) ·         Weekend availability Supplemental pay types: ·         Bonus pay Experience: ·         Experience with Cold Calling Language: ·         [add any here] Work Location: ·         In Person- Located at our office


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