2626 W Beryl Ave Phoenix Arizona, 85021, Position Description:
Responsible for supporting the Learning and Development (L&D) Team at Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. This role involves contributing to a variety of learning and development initiatives to enhance the overall body of work.
Essential Duties and Responsibilities:
Provides facilitation support for in-person and virtual learning sessions as needed. Collaborates with the Training Technology team and Organizational Development Team to track data, identify learning gaps, and offer up learning solutions based on Adult Learning Theories. Ensures the quality and consistency of training materials and delivery methods, seeking feedback from participants and stakeholders to identify areas for improvement. Collaborates with subject matter experts in order to effectively communicate learning updates and initiatives across multiple areas of the business. Stays up to date on the latest Learning and Development trends as it relates to executing effective learning experiences. Facilitates development conversations with learners and offers training opportunities to help further their career growth. Supports all learning experiences through communications, calendar invites, material preparation, and other related administrative tasks. Coordinates logistics for virtual and in-person sessions, such as room bookings, A/V equipment, and learner resources. Partners with the Technology Team to support the management of courses, groups, notifications, and enrollment rules in our LMS, Workday. Keeps accurate records of training attendance, evaluations, and other related data. Responds to Team Member inquiries regarding learning opportunities and program details. Maintains regular and consistent in-person attendance. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills):
High School Diploma, GED required. 1+ years of presentation experience/group facilitation required. Proficient in MS Office suite including Word, Excel, Outlook, and PowerPoint. Ability to work at a fast pace proactively and collaboratively. Outstanding interpersonal and organizational skills. Excellent oral and written communication skills; customer service orientation. Ability to deal with ambiguity and to deal with multiple priorities. Ability to set high standards of performance for self and assume responsibility and accountability for completing assigned tasks. Experience planning, organizing, and coordinating events or programs. Ability to read and write English proficiently. Valid driver's license and clean MVR Ability to pass a background check and drug screen, where applicable for the position. You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K (Immediate participation upon hire) Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valuable part of our team and work for a company which has been named a Best Place to work by the Phoenix Business Journal 4 out of the last 5 years. Work for a company which has seen double digit growth year after year for nearly a decade. Work for a company which values diversity and is centered on success. Goodwill of Central & Northern Arizona - We Put People to Work!
Goodwill of Central and Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at , option 5, or .
We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.
PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain "@goodwillaz.org" or @gimv.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website ( to learn how to report it.
