Licensed Optician - The Grove at Shrewsbury

Job Status:Full-TimeWarby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we’re all about—helping people see! In this role, you’ll become an expert in our brand and our glasses (take a peek at how they’re made ). Whether you’re helping longtime Warby Parker fans or first-time wearers, you’ll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you’ll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You’ll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who’s eager to help Warby Parker grow. Sound a lot like you? Wonderful—read on!What you'll do:Work directly with customers to help meet all of their eyewear needsTake and record measurements, adjust and fit eyewear, and execute these details with flawless accuracyCheck that our finished eyewear meets our optical standards, as well as customer requirements and requestsUse your expertise to explain prescription terminology and product offerings to customersWork with your team to make sure all customers receive exceptional serviceHelp customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyleCollaborate with your team to form best practices for sales and customer service that can be implemented throughout the organizationRepresent our brand to help educate others and get them excited about our values and missionWho you are:A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)Passionate about the eyewear and retail industriesA clear, effective, and professional communicator—you can break down technical terms for customers to easily understandDedicated to going above-and-beyond to make customers (and your teammates!) happyAn energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environmentExtremely detail-oriented and capable of juggling a wide range of responsibilitiesOpen-minded—you’re constantly learning and challenging what you knowSomeone who takes your work very seriously, but not yourselfNot on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)Some benefits of working at Warby Parker for full-time employees:Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask!)