Lifestyle Coordinator

Job Overview:Â

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The Lifestyle Coordinator is responsible for the daily activity at the Club entrance, resident facility rentals, facilities, planning and coordinating lifestyle community and events. This position assists and provides supports to the General Manager, both the General Manager and Lifestyle Team on the planning, implementation, coordination and oversight of creative, customized community events, resident engagement activities, and other programs to enhance the lifestyle experience of the residents.
In addition, this position will also have administration duties assisting department managers as directed.
Compensation: $20-24/hourÂ

FirstService Residential will compensate the successful candidate in accordance with the posted range.
The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities.
For positions designated at a client's property, the salary or wage will also be premised upon the client's directive.
The base pay range is subject to change and may be modified in the future.
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Job Responsibilities:

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Coordinate all volunteer members, vendors, on-site events, and social media and web pages.
Implements new and creative events to excel membership attendance and family-oriented activities within the community.
Maintain high-level customer service and hospitality both internally and externally.
File all required permits with the City of Chino for all community events
Responsible for all community communications, fliers, signage, etc., to align with community branding
Promote the community's current and upcoming events via newsletters, emails, and advertisements within the clubhouse.
Create a bi-monthly newsletter for the Association
Monitor and oversee the master community events and activities calendar as needed and ensure accuracy for posting on the community bulletin boards and website
Create and implement survey tools and processes to identify resident interest in community event activities and recreational programs.
Communicate with supervisor and staff on all logistics involved in each event, stating the role each person is responsible for, and follow through with meeting needs.
Monitor monthly expenditures on all community events, activities, recreational programs, etc., to ensure expense management, accurate coding, and compliance with budget limits.
Create and update event P&L reports for pre- and post-events
Handle internal and external complaints when applicable
Maintain vendor relations and ensure that service standards are maintained.
Attend and participate in In Board meetings as required
Other duties as assigned

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Skills & Qualifications:

Proficient In English
Strong ethical practices
Strong verbal and written communication skills
Strong Internal/external customer relation skills required with the ability to communicate effectively with all levels of management, associates, members, and other stakeholders
Excellent general math skills
Demonstrates organizational and time management skills with the ability to multi-task, Implement, and monitor progress for successful completion
Ability to work well under pressure in a fast-paced environment while meeting deadlines.
Demonstrates attention to detail
Demonstrates awareness of variables that affect association retention and or morale
Excellent attendance and punctuality
Working knowledge of Canva, MS Word, Excel, PowerPoint, Outlook, Publisher
Ability to work with a team as well as Individually when necessary
Ability to de-escalate situations
Ability to problem solve

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Education & Experience:

High School Degree required.
College degree preferred
Recreation and/or management experience preferred

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Physical Requirements & Working Environment:

Must be able to lift 25lbs
Ability to lift, push, and move equipment and furniture
Must be able to sit and stand for extended periods of time
Talking and listening occur continuously in the process of communicating with clients, guests, supervisors, associates, and vendors
Must be able to communicate both on the phone and in person In order to resolve Issues related to the business.
Must have finger dexterity for typing/using the keyboard
Must be mobile enough to move around the office and during outside events, including walking or uneven surfaces and standing for long periods of time.
Ability to work with Inside and outside environmental elements (noise, weather, etc.)
Ability to work around pool equipment and chemicals

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Supervisory Responsibilities:

N/A

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Tools & Equipment Used:

Microsoft Outlook
Canva
Excel
PowerPoint
Word

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Travel:

Reimbursement for milage for Association errands

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What We Offer:

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Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Verizon discount
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account

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About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.
Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visitÂwww.fsresidential.com/california

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Disclaimer:Â

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The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
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FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce.
Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
All offers of employment with FirstService Residential are contingent upon a satisfactory background check.