Live Chat Specialist - Remote Work

Las Vegas Sands is seeking a motivated and reliable Live Chat Specialist to join our team on a full-time remote basis in Phoenix, Arizona. As an Associate Level position, we require a minimum of 3 years of experience in a similar role. The ideal candidate will be driven and possess strong decision-making skills to excel in this position.

Responsibilities:- Respond to customer inquiries and provide assistance via live chat- Resolve customer issues in a timely and professional manner- Provide product information and assistance with online purchases- Collaborate with other team members to ensure a positive customer experience- Document customer interactions and update customer records as needed

Requirements:- Minimum of 3 years of experience in a customer service or live chat role- Strong communication and interpersonal skills- Ability to multitask and work efficiently in a fast-paced environment- Proficiency in typing and computer skills- High school diploma or equivalent

Personality traits: driven, reliableSoft skills: cooperation, decision-making

In addition to a competitive salary, Las Vegas Sands offers benefits such as Paid Time Off (PTO), Training & professional development opportunities, and Medical coverage. We foster transparency and open dialogue in our working environment to promote effective communication at all levels.

Deadline to apply: ********

Equal opportunity statement:Las Vegas Sands is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.